Touring Sales Consultant - Broadbeach, QLD

Ignite; Gold Coast City; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Travel discounts

Health & wellbeing programs

Beachfront Broadbeach office

Social events and networking

Volunteer leave

Travel network opportunities

Job summary

Flight Centre Travel Group on the Gold Coast is seeking a Touring Sales Consultant to convert enquiries into Fly, Stay & Tour bookings and deliver outstanding travel experiences. Join a fast-paced sales team, build strong relationships, identify customer needs, overcome objections, and close sales while contributing to targets.

An Aftersales Team handles post-sale bookings, allowing you to focus on sales and customer delight.

Qualifications

• Previous travel industry sales experience with a proven track record of achieving and exceeding sales targets.
• Strong sales and closing skills to identify needs, influence decisions and ask for the sale.
• Passion for delivering exceptional customer service and memorable travel experiences.
• Excellent verbal and written communication to build meaningful customer relationships.
• High attention to detail and ability to manage multiple inquiries in a fast-paced environment.

Responsibilities

• Convert inbound travel enquiries into confirmed Fly, Stay & Tour holiday bookings
• Build strong customer relationships and deliver exceptional service throughout the sales journey
• Identify customer needs and tailor travel solutions to maximise sales opportunities
• Confidently overcome objections and close sales while meeting targets
• Maintain accurate customer records and documentation with high attention to detail
• Manage multiple enquiries and priorities in a fast-paced environment
• Collaborate with colleagues and support teams to ensure a seamless customer experience
• Support a safe, inclusive, and accessible work environment for Flighties

Skills

Travel industry sales experience

Sales closing skills

Customer service

Communication skills

Time management

Multitasking

Relationship building

Tools

CRM systems

Job description

Full time

16d ago , from Flight Centre Travel Group

Explore the world while helping customers create unforgettable travel experiences.

As a Touring Sales Consultant, you'll join one of Australasia's leading touring businesses, transforming travel dreams into reality through exceptional Fly, Stay & Tour holiday packages.

This is a sales-focused opportunity designed for high performers who thrive on building relationships, uncovering customer needs, and delivering outstanding results. With a dedicated Aftersales Team managing post-sale bookings, you'll be empowered to focus on what you do best, converting enquiries into bookings, creating excitement, and exceeding sales targets. If you're passionate about travel, love achieving results, and enjoy working in a fast-paced environment, this could be the perfect opportunity for you.

What you'll be doing...

• Convert inbound travel enquiries into confirmed Fly, Stay & Tour holiday bookings
• Build strong customer relationships and deliver exceptional service throughout the sales journey
• Identify customer needs and recommend tailored travel solutions that maximise sales opportunities
• Confidently overcome objections and close sales while achieving and exceeding individual targets
• Maintain accurate customer records and documentation with a high level of attention to detail
• Manage multiple enquiries and priorities in a fast-paced environment while maintaining quality standards
• Collaborate with colleagues and support teams to ensure a seamless customer experience
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Who you are...

A MUST:

• Previous travel industry sales experience with a proven track record of achieving and exceeding sales targets
• Strong sales and closing skills, including the ability to identify customer needs, influence decisions, and ask for the sale
• Passion for delivering exceptional customer service and creating memorable travel experiences
• Excellent verbal and written communication skills with the ability to build meaningful customer relationships
• High attention to detail and the ability to consistently produce accurate work
• Strong time management, organisational, and multitasking skills
• Demonstrated ability to thrive in a fast-paced environment while adapting to changing priorities
• Positive, solutions-focused mindset with strong accountability, problem-solving skills, and confidence using multiple systems and technology platforms

Your awesome extras...

Catapult your career across a network of brands and businesses in an evolving industry

Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program

Access to industry leading health and well - being programs and financial advisors

Set up shop in a swanky beachfront office in Broadbeach

Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!

Take volunteer leave as part of giving back to the local community

Explore the world and make a difference—one customer at a time!

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.