Sales Consultant - Harvey Norman

Harvey Norman; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Harvey Norman Commercial Division in Sydney is seeking a motivated and driven Full Time Sales Consultant to grow the plumbing client base within the commercial division. You will develop strategies for custom automation and commercial AV integration, engaging with developers, builders and project managers to design integrated systems and manage the full sales cycle from concept to delivery.

You will collaborate with internal teams and external partners to ensure accurate delivery, provide

Qualifications

• Proven experience in smart home automation, AV integration or commercial AV sales.
• Ability to read architectural drawings and AV schematics.
• Experience selling to developers, builders and consultants is highly desirable.

Responsibilities

• Develop and execute strategies to grow custom automation and commercial AV projects.
• Identify opportunities across high-end residential, MDU, Build-to-Rent, and commercial settings.
• Engage with clients to design integrated systems and prepare proposals.
• Manage the full sales cycle from consultation to project handover.
• Maintain a strong sales pipeline with forecasting and reporting.
• Collaborate with internal teams and external integrators to ensure successful delivery.
• Build relationships with developers, architects and electrical contractors.
• Ensure compliance with company policies and professional standards.

Skills

Smart home automation

AV integration

Commercial AV systems

Control4

Savant

RTI

Distributed audio

Home cinema design

AV signal distribution

Unified communications

Client relationship building

Sales consulting

Job description

Harvey Norman Commercial Division specialises in the supply of goods & services to project builders, developers, architects and the mining industry. Our clients depend upon Harvey Norman Commercial to supply the best range, the best service and the best prices.

We have an exciting opportunity at our Taren Point office for a motivated and driven Full Time Sales Consultant. You will play a pivotal role in growing the business’ plumbing client base.

Your duties include but are not limited to:

Key Responsibilities

• Develop and execute strategies to grow the custom automation and commercial AV integration business, leveraging key platforms such as Control4, Savant, RTI and Amber Technology product solutions.
• Identify and pursue new opportunities across:
  • High-end custom smart homes and residential builds
  • Multi-dwelling unit (MDU) developments
  • Build-to-Rent and student accommodation
  • Commercial environments including hospitality and mixed-use developments
• Engage with clients and stakeholders to design integrated systems, including:
  • Smart home automation (lighting control, HVAC integration, security, access control)
  • Home cinema and media rooms (audio, projection, acoustics, control integration)
  • Whole-home and multi-zone distributed audio systems
  • MDU automation platforms (resident control, base build AV infrastructure, upgrade pathways)
  • Common area AV systems (resident lounges, gyms, theatres and shared spaces)
  • Background music systems (BGM) for retail, hospitality and residential common areas
  • Video conferencing and unified communications systems
  • Digital signage and large-format display networks
  • Hearing augmentation systems (e.g. induction loops, assistive listening)
• Prepare detailed proposals, equipment schedules and quotations, aligned with client requirements, budgets and project specifications.
• Act as a trusted technology advisor, recommending appropriate platforms (Control4, Savant, RTI) based on project size, complexity and client expectations.
• Manage the full sales cycle from initial consultation and concept design through to project award and delivery handover.
• Build strong relationships with:
  • Developers, builders and project managers
  • Architects, consultants and interior designers
  • Electrical contractors, integrators and technology partners
• Collaborate with internal teams and external integrators to ensure accurate system delivery, installation quality and commissioning outcomes.
• Identify opportunities for standardisation and scalable AV/automation packages across MDU, BTR and student accommodation developments.
• Maintain and manage a strong sales pipeline, including forecasting, reporting and opportunity tracking.
• Ensure compliance with company policies, procedures and professional standards at all times.
• Participate in regular team meetings, supplier training and ongoing professional development.

Skills & Requirements

• Proven experience in smart home automation, AV integration or commercial AV system design/sales.
• Strong working knowledge of:
  • Control4, Savant and/or RTI control systems
  • Distributed audio and video systems
  • Home cinema design and AV signal distribution
  • Commercial AV systems and unified communications
  • Amber Technology product portfolio (desirable)
• Experience in designing solutions for:
  • Custom residential projects
  • MDU / apartment developments
  • Build-to-Rent or large-scale residential environments

Key Skills & Capabilities

• Demonstrated ability in consultative, solution-based selling, with a focus on system design and long-term client value.
• Strong technical aptitude, including the ability to read and interpret architectural drawings, AV schematics and system topologies.
• Excellent stakeholder engagement and presentation skills across technical and non-technical audiences.
• Experience working with developers, builders and consultants is highly desirable.
• Strong organisational skills, including CRM management, quoting, pipeline tracking and documentation.
• High level of professional presentation and client engagement capability.

The successful applicant will possess:

• Sound experience in a sales capacity with a desire to build clientele and drive sales
• Excellent communication skills with the ability to liaise with people on all levels
• Superb organisational skills with the ability to manage workload and prioritise tasks
• Superior data entry accuracy with a key eye for detail
• A team player who can also work well unsupervised
• Intermediate computer skills especially Excel
• Problem solving and the ability to think on your feet