Sales Consultant

Havwoods; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

Havwoods is recruiting a hungry, results-driven Sales Executive to join our Sydney CBD showroom team. The role focuses on following up inbound opportunities, managing a pipeline, closing sales and supporting showroom operations.

You will use phone, email and showroom appointments to qualify opportunities, provide product solutions, generate quotes and convert enquiries into sales, helping to grow the Sydney showroom business.

Qualifications

• Proven sales track record in B2B or showroom environments.
• Experience with project sales and design-led customers.
• Ability to generate quotes and manage a sales pipeline.

Responsibilities

• Follow up pipeline opportunities by phone and email.
• Convert leads into quotes, deals and closed sales.
• Book showroom appointments and BDM presentations.
• Maintain CRM records and sales activity.
• Build relationships with architects, designers and trade customers.
• Support showroom events and product launches.

Skills

Outbound sales

CRM proficiency

Communication

Negotiation

Tools

CRM system

Job description

Havwoods are recruiting a hungry, results-driven Sales Executive to join our Sydney team based in our Sydney CBD showroom. We are experiencing significant year-on-year growth and as an outcome, we are recruiting an A-Player to join our high performing team.This is a showroom-based sales role focused on following up inbound project opportunities, managing and progressing a pipeline of deals, closing sales, and supporting the Sydney Showroom team.

You will be using phone, email and showroom appointments to qualify opportunities, build relationships, provide product solutions, generate quotes and convert enquiries into sales.

The role also includes supporting showroom appointments, booking client meetings or BDM presentations, assisting with showroom events, and supporting with general showroom operational tasks.

You will be supported by an established brand, strong marketing activity, a premium showroom, experienced BDMs, and a high-performing sales team.

Key Responsibilities

In this role, you will be responsible for:

• Proactively following up existing pipeline opportunities by phone and email

• Converting sales leads into quotes, deals and closed sales

• Understanding customer needs and recommending suitable Havwoods products and solutions

• Generating accurate and timely customer quotes

• Booking showroom appointments and BDM presentations across NSW

• Supporting overflow showroom appointments and showroom events

• Maintaining accurate CRM records and updating customer and sales activity

• Working within established sales processes and follow-up disciplines

• Analysing your sales metrics to improve activity, conversion and performance

• Building strong relationships with architects, designers, trade customers and industry contacts

• Supporting new product launches, seasonal promotions and brand awareness activity

What Success Looks Like

To be successful in this role, you will be focused on:

• Achieving sales targets

• Making consistent outbound phone contact, with an expectation of 20+ quality outbound conversations per day

• Progressing and converting pipeline opportunities

• Booking presentations and showroom appointments

• Creating and qualifying new deals

• Maintaining strong conversion rates

• Demonstrating effective and diligent CRM practice

• Contributing positively to a high-performance team culture

About You

We are looking for someone who is energetic, commercially minded and passionate about sales.

You will be:

• Hungry, self-driven and motivated to achieve results

• Confident speaking with customers over the phone and in person

• Accountable and committed to delivering agreed KPIs

• Skilled at identifying customer needs and providing the right solution

• Able to influence customer outcomes through strong communication

• Comfortable negotiating and closing opportunities

• Organised, disciplined and consistent with follow-up

• A team player who works well with showroom staff, BDMs and internal sales teams

Experience

The following experience would be highly regarded:

• Previous sales experience in construction, interiors, building products, flooring, surfaces, design or a related industry

• Understanding of project sales, specification or qualification processes

• Experience managing customer expectations and progressing pipeline opportunities

• A proven track record of achieving sales results

• Experience using a CRM system and working to activity-based KPIs