Sales Co-worker

IKEA Gruppe; City of Yarra; On-site; Confidential; Part time

Benefits offered by this job

5 weeks' Paid Annual Leave

Parental Leave

Co-worker discount

Employee Assistance Program

Uniform provided

Free Co-worker parking

Bonus programme

Benefits Membership

Co-worker Loyalty programme

Co-worker restaurant meals

Job summary

IKEA Gruppe in Victoria, Australia, is seeking a Sales Co-worker for permanent part-time contracts with a rotating day/evening roster and 3 of 4 weekends. You will help customers, share product knowledge, and ensure shelves are well merchandised and correctly priced.

You may assemble products and collaborate with store teams across departments. The role emphasizes customer service, a positive attitude, and the ability to work both autonomously and with others in a busy store environment.

Qualifications

• Customer-focused mindset delivering a memorable shopping experience.
• Strong communication and problem-solving skills.
• Ability to work autonomously and in a team.
• Able to prioritise tasks in a fast-paced retail environment.
• Proficient computer skills and willingness to learn IKEA IT systems.
• Physically capable with manual handling and lifting.

Responsibilities

• Engage and assist customers with product knowledge to support purchasing decisions.
• Actively participate in selling products and contribute to business goals.
• Learn features and benefits of IKEA ranges and services.
• Keep the sales area stocked, presentable, and correctly priced.
• Assemble products according to instructions to ensure functionality.
• Build strong relationships across teams for a collaborative environment.

Skills

Customer service

Communication

Teamwork

Time management

Computer skills

Physical fitness

Tools

IKEA IT systems

Job description

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

• $28.31 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

• These roles are permanent part time contracts, 60 & 40/fortnight contract available.
• The internal job title for this role is (insert job title).
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
• Candidates who progress beyond the initial review stage will be invited to participate in a group interview on Thursday, 17 September 2026.

About this work area

As a Sales Co-worker your responsibilities will include, but are not limited to:

• Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
• Actively participating in selling products with a positive attitude and contribute to business goals and growth.
• Being an expert and passionate about the IKEA product range; and actively learning about their features and benefits.
• Responsible for ensuring that the sales area is stocked, presentable, attractively merchandised and correctly priced.
• Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
• Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.

As a Sales Co-worker you are or have:

• Passionate about home furnishings and appreciator of quality focusing on maintaining a high level of product knowledge and sharing the IKEA product range with customers.
• A strong customer-focused mindset, always striving to deliver a memorable shopping experience.
• A ‘Togetherness’ mindset with the ability to work autonomously and collaboratively in a team environment.
• Ability to prioritise tasks in a fast-paced environment and manage your own tasks.
• Clear and concise communication skills, a keen eye for detail and strong problem‑solving skills.
• Proficient computer skills and an ability to learn about all technical aspects of the IKEA IT systems and tools.
• A safe mindset and being comfortable with physical work and manual handling including repetitive movements and lifting.

We need people like you

At IKEA, work is so much more than a job. Come join us!