Sales Coordinator

IKEA Gruppe; Perth; On-site; Confidential; Part time

Benefits offered by this job

Paid Annual Leave

Co-worker discount 15%

Meal subsidies

Free uniforms

Free parking

Bonus programme

Employee assistance program

Roster 4 weeks in advance

Job summary

IKEA Gruppe in Perth, Western Australia, is seeking a Sales Coordinator for a permanent part-time role (60hrs/fortnight) with a rotating day/evening roster. You will supervise daily operations, support problem solving, and share knowledge of products and services to maximise sales and customer satisfaction while upholding IKEA standards.

You will lead a friendly team, set priorities, delegate tasks, and deliver exceptional service while embracing an inclusive coworker experience and

Qualifications

• Strong commitment to customer service and sales.
• Excellent verbal and written communication skills.
• Ability to coordinate a small team and prioritise tasks.

Responsibilities

• Supervise daily team operations.
• Resolve urgent issues and escalate when needed.
• Share product knowledge to improve competence.
• Encourage sales of top products and services.
• Maintain clean, stocked, and compliant displays.

Skills

Customer service

Communication

Team coordination

Fast-paced environment

Job description

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

• $30.75 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• Rosters published 4 weeks in advance.
• 15% Co-worker discount
• Subsidised meals and complimentary drinks in our Co-worker restaurant
• Free uniforms provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
• 24/7 access to our Employee Assistance Program for health and wellbeing support

Additional Information:

• This role is Permanent, Part-time, 60hrs/fortnight
• Applications close Friday 18 September 2026.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
• Shift times start from 7:00am and the latest closing time is 9:30pm.
• You have the availability to work alternating weekends (both Saturdays and Sundays)

About this work area

As a Sales Coordinator your responsibilities will include, but are not limited to:

• Supervising and coordinating the daily operation of the team.
• Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary.
• Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area.
• Encouraging the team to actively sell the department’s top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability.
• Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience.
• Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability.

As a Sales Coordinator you have:

• Passionate about people’s everyday life at home and home furnishing, and you enjoy working in a fast-paced and future-oriented environment.
• Able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers.
• Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management.
• Friendly and comfortable with connecting and interacting with people.
• Comfortable with coordinating your team, setting priorities, and delegating responsibility.
• Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience.
• Looking to develop and grow within the business.

We need people like you!

At IKEA, work is so much more than a job. Come join us!