Sales Associate

NEX Building Group; Brisbane; Hybrid; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Discount on building a home

Income protection insurance

Purchased leave

Paid Parental leave

Employee discounts on gym memberships

AIA Vitality program

Diversity and inclusion initiatives

Employee assistance program

Online learning and professional dev"

NAWIC and HIA membership

Attractive remuneration

And more

Job summary

Brighton Homes, part of the NEX Building Group, is recruiting a Sales Associate to join the Brighton Home Sales team. You will welcome visitors to the fully furnished display home, schedule appointments, and support customers through the sales cycle from initial contact to closing, delivering exceptional service.

The role requires collaboration with the Building & Design Consultant to meet sales and customer service objectives, and meticulous handling of documentation within set timeframes.

Qualifications

• Experience in customer service or sales.
• Excellent communication and interpersonal skills.
• Ability to work Saturdays to Wednesdays including public holidays.
• Interest in home design and living spaces.

Responsibilities

• Welcome visitors to the display home.
• Schedule appointments and manage day-to-day display home operations.
• Support customers through the sales cycle from lead development to closing.
• Provide exceptional customer service to help customers make informed decisions.
• Collaborate with the Building & Design Consultant to achieve sales and customer service goals.
• Ensure all sales documents are completed to a high standard within required timeframes.

Skills

Outgoing personality

Excellent listening

Interpersonal skills

Sales experience

Team collaboration

Documentation & organisation

Job description

Sales Associate

• Join an award winning residential home builder
• Support customers who are planning to build their dream home
• Rewarding salary plus commission incentive – involves working Saturday and Sunday

At Brighton Homes, we understand being a Queensland home builder involves more than just building new homes. We offer a range of stunning architectural house plans full of sun-fringed spaces and generously sized rooms, perfect for the Brisbane, Gold Coast and Sunshine Coast lifestyle. Our home designs consistently win Master Builders Association State and National Awards.

We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1300 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home building group.

Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees.

Our perks and benefits

We believe that our employee community is a key strength of our organisation, and we aim to attract the best talent to achieve our strategic goal of being Australia’s leading residential builder and employer of choice in our sector. We are committed to taking care of our employees, that’s why we offer a bundle of benefits:

• Discount on building a home with any of our building brands (after qualifying period)
• Income protection insurance– 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury
• Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
• Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we’re proud to be industry leading with this benefit!)
• Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
• AIA Vitality health and wellbeing program
• A genuine focus on diversity and inclusion (we’re proud of our Women in Construction Program and annual Building Inclusivity Awards)
• Employee assistance program to support your mental, financial and physical wellbeing
• A huge catalogue of online learning and ongoing professional development programs
• NAWIC and HIA corporate membership
• Attractive remuneration
• And so much more!

About the opportunity

The Sales Associate reports to the Sales Manager and works closely with the Building & Design Consultant, as a valued part of the Brighton Home Sales team. In this highly rewarding role, your focus will be to provide an exceptional customer experience to clients throughout their exciting journey selecting a new home design and beyond. More specifically, your responsibilities will include:

• Welcome visitors to the fully furnished display home
• Schedule appointments and take responsibility for the day-to-day operations of the display home
• Support customers through the sales cycle from developing, qualifying leads to nurturing and closing
• Provide exceptional customer service, answering questions to support customers to make informed decisions
• Collaborating with the Building & Design Consultant to ensure business sales and customer service objectives are achieved
• Ensure that all sales documentation and paperwork is completed to high standard and within required timeframes

About you

You will share a passion for our purpose and be aligned to our core values; better together, be accountable, people matter and think bigger. In addition, you will:

• An outgoing personality with exceptional listening, communication, and interpersonal skills
• A passion for home design and living spaces
• Ideally, you will have customer service and sales experience in big box retail, any service or related industry
• The ability to engage with team members and work collaboratively toward achieving individual and team goals
• Strong systems skills and the planning and organising skills to keep on top of all documentation and communications with key stakeholders
• Availability to work Saturday to Wednesday including Public Holidays

We are keen to improve female (and other marginalised groups) representation in our workplaces. If this role appeals to you but you don’t feel you tick every box, we encourage you to still apply. We’d love to have a chat with you about your career goals.

Interested?

The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and a pre-employment medical.