Sales Assistant - Sunshine Plaza & Kawana QLD

Happytel Retail Group; Maroochydore; On-site; AUD 40,000 - 56,000; Full time

Benefits offered by this job

Staff discounts

Rewards campaigns

Repair training opportunities

Team environment

Job summary

Happytel is seeking a Casual Smartphone Specialist (Sales Assistant) for Sunshine Plaza and Kawana Shopping World in Queensland. You will deliver friendly, expert guidance, help customers get the most from their devices and assist with basic repairs, working as part of a dynamic retail team.

This casual role pays $34.76 per hour (loading included). Join a brand with 30+ years in mobile accessories and repairs, and enjoy staff discounts, training opportunities, and a collaborative environment

Qualifications

• Customer-focused with a genuine desire to excel in service.
• Ability to thrive in a fast-paced retail team.
• Previous retail or sales experience is a plus, but enthusiasm and willingness to learn are valued.

Responsibilities

• Provide customers with a memorable shopping experience with expert guidance and solutions tailored to their needs.
• Show customers how to maximise their device's features and get the most out of their technology.
• Offer basic smartphone repair services and help identify device issues and needs.
• Collaborate with the store manager to ensure smooth day-to-day operations.
• Efficiently process orders in person and over the phone with strong POS skills for timely deliveries and satisfaction.
• Maintain an attractive store layout through visual merchandising to enhance the shopping experience.

Skills

Customer service

Sales targets

Teamwork

Interpersonal skills

Job description

Sales Assistant - Sunshine Plaza & Kawana QLD

Happytelis the global industry leader in mobile device accessories and repairs with over 30 years of experience and more than 50 stores across Australia and New Zealand.

As an exciting and innovative retailer, we are looking for a passionate and motivatedSmartphone Specialist/Sales Assistantthat enjoys working in a dynamic team environment.

Role: Casual Smartphone Specialist (equivalent to sales assistant)

Wage: $34.76 /hr (incl. casual loading - junior rates apply)

Location 1: Sunshine Plaza 154-164 Horton Parade, Maroochydore 4558

Location 2: K9 Kawana Shopping World 119 Point Cartwright Drive, Buddina QLD 4575

Key Duties and Responsibilities

• Provide our customers with a memorable shopping experience, offering expert guidance and solutions tailored to their needs.
• Show customers how to maximise their device's features, ensuring they get the most out of their technology.
• Offer basic smartphone repair services and help our customers identify their device issues and needs.
• Collaborate with the store manager to ensure the smooth day-to-day operation of the store.
• Efficiently process orders, both in person and over the phone, demonstrating strong point-of-sale (POS) skills for timely deliveries and enhanced customer satisfaction.
• Maintain an attractive and organised store layout through effective visual merchandising to enhance the shopping experience.

Requirements

• A genuine desire to excel in delivering exceptional service and achieving sales targets.
• Thrive in a team-oriented, fast-paced retail environment, working collaboratively with your colleagues to achieve success.
• Possess strong interpersonal and communication skills to connect and engage with customers.
• Demonstrate a dedicated work ethic, ensuring consistency and commitment to your role.
• Previous retail or sales experience is a plus, but not mandatory - we welcome candidates with enthusiasm and willingness to learn!

What we can offer you

• Enjoy special discounts on our products.
• Earn extra rewards through our various campaigns based on sales and repair performance.
• Opportunities to attend training for more advanced repair skills and progress into higher-level or permanent roles.
• Join a close-knit team that values each member's contributions and collaborates with a shared purpose.
• This is your chance to develop your career and be part of an amazing journey of transforming Australia's industry leader to become the best on the global stage. A fun and exciting challenge awaits!