Smartphone Specialist — Sales & Tech Expert

Happytel Retail Group; Frankston; On-site; AUD 59,000 - 62,000; Full time

Benefits offered by this job

Employee discounts

Sales rewards programs

Training opportunities

Career progression

Job summary

Happytel, a global leader in mobile device accessories and repairs, invites applications for a Full-time Smartphone Specialist (Sales Assistant) at our Bayside Shopping Centre store in Frankston, VIC.

You will provide expert guidance, help customers maximize device features, and assist with basic repair services while supporting the store team to deliver outstanding service.

Join a close-knit team, enjoy employee discounts, sales rewards, and opportunities for training and progression.

Qualifications

• Passion for delivering excellent service and achieving sales targets.
• Team player in a fast-paced retail environment.
• Strong interpersonal and communication skills.
• Reliable with a dedicated work ethic.
• Retail or sales experience is a plus, but enthusiasm and willingness to learn matter more.

Responsibilities

• Provide customers with memorable shopping experiences and tailored solutions.
• Show customers how to maximise device features and capabilities.
• Offer basic smartphone repair services and identify device issues.
• Collaborate with store manager to ensure smooth day-to-day operations.
• Process orders in person and over the phone, with strong POS skills.
• Maintain an attractive, organised store layout through visual merchandising.

Skills

Customer service

Sales skills

Communication

Teamwork

Reliability

Job description

Happytel, a global leader in mobile device accessories and repairs, invites applications for a Full-time Smartphone Specialist (Sales Assistant) at our Bayside Shopping Centre store in Frankston, VIC.

You will provide expert guidance, help customers maximize device features, and assist with basic repair services while supporting the store team to deliver outstanding service.

Join a close-knit team, enjoy employee discounts, sales rewards, and opportunities for training and progression.