Sales Assistant - Morayfield & Strathpine QLD

Happytel Retail Group; Morayfield; On-site; AUD 41,000 - 55,000; Part time

Benefits offered by this job

Employee discounts

Performance rewards

Training opportunities

Team environment

Job summary

Happytel is seeking a Casual Smartphone Specialist (Sales Assistant) for Morayfield & Strathpine, QLD. You’ll deliver a memorable shopping experience, guiding customers on device features and basic repairs, while supporting store operations and POS transactions.

Join a dynamic team at Australia’s leading mobile device accessory retailer, with opportunities for training, campaign incentives, and career progression. Competitive hourly wage listed; junior rates may apply.

Qualifications

• Customer-focused with ability to guide and solve customer needs.
• Strong interpersonal and communication skills.
• Reliable and committed to role in fast-paced retail.
• Retail or sales experience is a plus but not mandatory.

Responsibilities

• Provide customers with a memorable shopping experience and offer tailored solutions.
• Show customers how to maximise device features and usability.
• Offer basic smartphone repair services and help identify device issues.
• Collaborate with the store manager for smooth daily operations.
• Process orders in person and over the phone with effective POS handling.
• Maintain an attractive, well-organised store layout.

Skills

Passion for Excellence

Team Player

Communication Skills

Reliability

Retail/Sales Experience

Tools

POS systems

Job description

Sales Assistant - Morayfield & Strathpine QLD

Happytelis the global industry leader in mobile device accessories and repairs with over 30 years of experience and more than 50 stores across Australia and New Zealand.

As an exciting and innovative retailer, we are looking for a passionate and motivatedSmartphone Specialist/Sales Assistantthat enjoys working in a dynamic team environment.

Role: Casual Smartphone Specialist (equivalent to sales assistant)

Wage: $34.76 /hr (incl. casual loading - junior rates apply)

Location 1: K9 Morayfield Shopping Centre 171 Morayfield Road, Morayfield QLD 4506

Key Duties and Responsibilities

Provide our customers with a memorable shopping experience, offering expert guidance and solutions tailored to their needs.

Show customers how to maximise their device's features, ensuring they get the most out of their technology.

Offer basic smartphone repair services and help our customers identify their device issues and needs.

Collaborate with the store manager to ensure the smooth day-to-day operation of the store.

Efficiently process orders, both in person and over the phone, demonstrating strong point-of-sale (POS) skills for timely deliveries and enhanced customer satisfaction.

Maintain an attractive and organised store layout through effective visual merchandising to enhance the shopping experience.

Requirements

Passion for Excellence:A genuine desire to excel in delivering exceptional service and achieving sales targets.

Team Player: Thrive in a team-oriented, fast-paced retail environment, working collaboratively with your colleagues to achieve success.

Communication Skills: Possess strong interpersonal and communication skills to connect and engage with customers.

Reliability: Demonstrate a dedicated work ethic, ensuring consistency and commitment to your role.

Retail or Sales Experience: Previous retail or sales experience is a plus, but not mandatory – we welcome candidates with enthusiasm and willingness to learn!

What we can offer you

Enjoy special discounts on our products.

Earn extra rewards through our various campaigns based on sales and repair performance.

Opportunities to attend training for more advanced repair skills and progress into higher-level or permanent roles.

Join a close-knit team that values each member's contributions and collaborates with a shared purpose.

This is your chance to develop your career and be part of an amazing journey of transforming Australia's industry leader to become the best on the global stage. A fun and exciting challenge awaits!