Sales Assistant — Earthmoving Attachments

ST Engineering Solutions; Melbourne; On-site; AUD 55,000 - 65,000; Full time

Job summary

ST Engineering is seeking a proactive Sales Assistant for our Earthmoving & Machinery Attachments line, based in Kilsyth, VIC. You will engage with customers, manage inquiries, prepare quotes and move orders through the sales cycle with support from the sales team.

We value a proactive, organised attitude, strong communication and a customer-first approach. This full-time, office-based role offers product training and a collaborative environment in a growing Australian business.

Qualifications

• Previous experience in sales, sales support or a customer-facing role.
• Confidence speaking with customers over the phone and via email.
• A proactive attitude – you see what needs doing and get on with it.
• Strong organisation skills and the ability to juggle multiple enquiries and tasks.
• Great communication skills and attention to detail.
• Confidence using computers, email and sales or CRM systems.

Responsibilities

• Responding to customer enquiries via phone, email, website and social media.
• Assisting customers with product information, pricing and availability.
• Preparing quotations and following up customers to help turn enquiries into orders.
• Supporting our Sales Representative with daily sales activities and customer follow-ups.
• Processing sales orders, invoices and coordinating order details.
• Keeping customer records, quotations and sales opportunities updated in our CRM.
• Proactively contacting customers and following up outstanding enquiries.
• Building positive relationships with existing and new customers.
• Liaising with our warehouse, workshop and engineering teams to keep orders on track.
• Helping identify opportunities to improve sales, customer service and the way we do things.

Job description

ST Engineering is seeking a proactive Sales Assistant for our Earthmoving & Machinery Attachments line, based in Kilsyth, VIC. You will engage with customers, manage inquiries, prepare quotes and move orders through the sales cycle with support from the sales team.

We value a proactive, organised attitude, strong communication and a customer-first approach. This full-time, office-based role offers product training and a collaborative environment in a growing Australian business.