Sales and Onboarding Consultant

Splend; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Commission

Birthday day off

EV salary packaging with 15% employer

Learning & Development

Employee Assistance Program

Team socials budget

Job summary

Splend is hiring a Sales Consultant to join the Parramatta hub on a full-time, onsite basis. You will drive in-person sales of vehicle subscriptions for rideshare driving, focusing on conversations rather than cold calling.

Expect warm inquiries, strong foot traffic, and KPI-driven performance in a fast-paced retail setting. You'll engage customers, recommend the best subscription packages, guide the process from enquiry to signup, and contribute to a positive team culture while meeting sales

Qualifications

• Minimum 2 years' experience in a target driven sales role.
• Proven track record of meeting KPIs in sales performance or account growth.
• Strong consultative/solution selling and relationship-building.
• Excellent communication and interpersonal skills.

Responsibilities

• Maintain thorough understanding of Splend's vehicle subscription packages and related products.
• Engage directly with customers to understand their needs and recommend a subscription solution.
• Guide customers through the full sales process from enquiry to signup.
• Consistently meet and exceed individual and team sales KPIs, including conversion rates and customer satisfaction.
• Ensure displays, collateral, and digital tools are engaging and up to date.
• Gather customer feedback and share insights with the Team Leader to refine strategies.

Skills

Targeted sales

KPIs

Consultative selling

Customer service

Communication

Time management

Driver's license

Weekend availability

Job description

Sales and Onboarding Consultant (In Person)

Team: Hub Operations

Location: Parramatta, Sydney

Commitment: Full-Time

Workplace Type: onsite

About us

At Splend,we'reon a mission to fundamentally change the way people own andoperatea vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But wearen'tjust about vehicleownership.We'realso fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You'll be excited to work in this role if...

• You want to earn uncapped commission!
• You love face to face selling and creating great customer experiences, not chasing cold leads
• You're motivated by hitting targets and thrive in a fast paced, in-person retail environment
• You want to help people get behind the wheel and start earning through rideshare driving

About the role

We're looking for a confident, customer focused Sales Consultant to join our team in our Parramatta retail hub. This is a fast paced, in-person sales role where you'll help customers choose the right vehicle subscription for rideshare driving. No cold calling - just real conversations, strong foot traffic, and warm enquiries every day. If you enjoy selling face to face, hitting targets, and creating great customer experiences, you'll thrive here.

What you'll be doing

• Maintain a thorough understanding of all Splend's vehicle subscription packages and related products.
• Engage directly with customers to understand their needs and recommend the most suitable subscription solution.
• Guide customers through the full sales process from enquiry to final sign up.
• Consistently meet and exceed individual and team sales KPIs, including conversion rates, customer satisfaction, and retention goals.
• Ensure vehicle displays, marketing collateral, and digital tools are up to date and engaging.
• Gather customer feedback and share insights with the Team Leader to refine sales strategies and product offerings.
• Actively contribute to a positive team culture focused on growth, accountability, and continuous improvement.

What you'll bring to Splend

• Minimum 2 years' experience in a target driven sales role, ideally within a subscription based, finance or high growth sales environment.
• Proven track record of meeting and exceeding KPIs in sales performance, customer conversion, or account growth.
• Strong understanding of consultative/solution selling, customer service excellence, and the importance of relationship building.
• Excellent communication and interpersonal skills with the ability to engage and influence customers effectively.
• High attention to detail and strong time management, with the ability to handle multiple customers and priorities.
• A full unrestricted Australian Driver's Licence (must have).
• Comfortable commuting to our Paramatta hub daily.
• Able to work weekends as required.

Our benefits

• Commission: earn based on your performance
• Day off for your Birthday!
• Salary packaging with 15% employer contributions for Electric Vehicles
• Dedicated Learning & Development platform
• Employee Assistance Program
• Socials: budget for team andcompany widesocial initiatives

Our Process

1. Intro with our Talentteamtounderstandyour background,aspirations,and answer your questions.
2. Interview with the hiring manager to discuss your experience and how it aligns with this role.
3. Where it applies, we'll ask you to complete a practical case study.
4. Final interview to discuss Splend's long-term vision and to check any remaining questions.

Diversity & inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We're dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.