Sales Administrator (TC)

Trend Windows & Doors Pty Limited; Gold Coast City; Hybrid; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Product discounts

Wellbeing programs

Permanent full-time

Uniform shirts supplied

Onsite and street parking

Christmas shutdown leave

Birthday leave

Work with Australian brand

Training and development

Job summary

Ventora Group in Helensvale, QLD, is seeking a Sales Administrator to support the sales team with quoting, customer communication and admin tasks. You will review quotes, update documentation, and manage customer data in Salesforce and internal systems.

The role suits someone who enjoys hands-on support, can work with technical information, and thrives in a busy sales environment. Permanent full-time, 8am-4pm (flexible school hours for right candidate) with ongoing training.

Qualifications

• Experience in sales administration or support roles.
• Strong MS Excel, Word and Outlook skills.
• Excellent written communication, spelling and grammar.
• Ability to read and understand technical product information and apply it accurately.
• Confidence making changes/mark-ups to quotes and plans.
• Professional presentation and telephone manners.

Responsibilities

• Support Sales Reps with quoting, customer communication and documentation.
• Review and markup quotes prepared by shared services and update documentation.
• Email quotes and information to customers.
• Maintain customer and sales information in Salesforce and internal systems.
• Data entry and general sales administration.
• Assist Sales Reps with ad hoc requests and follow-up tasks.
• Read plans and extract relevant information for quoting and customer requirements.

Skills

Sales administration

CRM (Salesforce)

Excel

Communication skills

Attention to detail

Customer service

Tools

Salesforce

Microsoft Office

Job description

Trayne Consulting is currently recruiting a Sales Administrator for our client who is recognised as an Australian leader in the design and manufacture of high-quality windows.

Based at their Helensvale office, this role will see you supporting the Sales Reps with quoting, customer communication, CRM updates and general sales administration.

This is a hands-on support role for someone who likes getting things done, is comfortable working with technical information and genuinely enjoys making life easier for a busy sales team.

The business is currently introducing new electronic tools and processes to improve the way the sales team works. While those changes are underway, some processes remain quite manual, so they need someone who can step in, stay organised and keep things moving.

The Benefits

• Competitive salary plus generous product discounts and wellbeing programs
• Permanent full-time role, Monday-Friday hours (8am-4pm). School hours 9am-2.30pm would be considered for the right person
• Uniform shirts supplied
• Onsite and street parking
• Christmas shutdown leave and birthday leave
• Opportunity to work with a well-known Australian brand
• Supportive team environment, with ongoing training and development

The Role

Working closely with the Sales Reps, you will provide practical day-to-day support across quoting, customer communication and sales administration.

Key responsibilities will include:

• Reviewing quotes prepared by the shared services team and making required mark-ups or amendments
• Updating quotes and documentation on behalf of the Sales Reps
• Emailing quotes and information to customers
• Speaking with customers as required to clarify information or assist with enquiriesMaintaining customer and sales information in Salesforce and internal systems
• Data entry and general sales administration
• Supporting the Sales Reps with ad hoc requests and follow-up activities
• Reading plans and extracting relevant information for quoting and customer requirements
• Learning product specifications and applying technical information accurately

This is a role for someone who sees supporting the sales team as their priority. When a Sales Rep needs help, your first instinct is to work out how you can assist and keep things moving.

About You

To be successful in this role, you will ideally bring:

• Previous experience in sales administration, customer service, estimating, quoting or a similar support role
• Strong Microsoft Excel, Word and Outlook skills
• Excellent written communication, spelling, grammar and attention to detail
• The ability to read building plans, or the capacity to learn quickly whilst absorbing technical product information and applying it accurately
• Confidence making changes and mark-ups to quotes, plans or supporting documentation
• A professional presentation and good telephone manner
• A proactive, practical approach to supporting a busy team
• Strong organisational skills and the ability to manage changing priorities
• Experience using Salesforce (SFDC) would be advantageous, however training can be provided.

For the right person, this is an excellent opportunity to join an established Australian organisation in a stable Monday-to-Friday role where you can become a genuinely valued part of the sales team.

Please note the business has a Christmas shutdown from 18 December 2026 to 11 January 2027. Annual leave or unpaid leave will need to be taken during this period.

Curious about VENTORA Group? Check out our website at https://www.ventora.com.au for comprehensive insights into our operations. Prefer visuals? Watch our short overview video here: https://www.youtube.com/@VENTORA_GROUP. If you have any questions, feel free to reach out!

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