Internal Sales Representative

Trend Windows & Doors; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

On-site parking

Birthday leave

Flare benefits

Career progression

Employee assistance program

Job summary

Trend Windows & Doors, a leading Australian window manufacturer based in Melbourne, is seeking an Internal Sales Representative to service a portfolio of existing clients and re-engage prior customers.

You will build strong relationships, advise on suitable products, prepare quotes and negotiate terms, while working closely with the sales team to drive revenue growth from a premium product range. This full-time, on-site role offers stability and career progression.

Qualifications

• Experience in sales or customer service and administration.
• Ability to learn new products, processes and systems.
• Excellent communication and listening skills.

Responsibilities

• Proactively contacting existing customers to maintain relationships.
• Proactively contacting previous customers to re-establish connections.
• Advising customers on suitable products and services.
• Providing and following up on quotes.
• Negotiating terms, pricing and contracts with customers.
• Offering ongoing support throughout the sales process.

Skills

Customer service

Sales

Relationship building

Teamwork

Tools

MS Excel

Outlook

Job description

About our Organisation

Trend Windows and Doorsis one of Australia's largest window manufacturers, which has secured a reputation for quality, innovation and design for more than 50 years. We are part of the 4,500-employee Ventora Group which includes other iconic brands like Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, A&L Windows, and Breezway louvres.

About our Opportunity

As our new Internal Sales Representative, you will help drive revenue growth by liaising with and servicing a portfolio of existing clients while actively approaching and engaging with previous clients. Drawing on our reputation for quality products and our commitment to providing quality customer experiences, you will build and maintain positive relationships with customers through regular communication and follow-ups.

Responsibilities include:

• Proactively contacting existing customers to maintain existing relationships and understand their needs
• Proactively contacting previous customers to re-establish relationships and understand their needs
• Advising customers of suitable products and services based on their requirements
• Providing and following up on quotes
• Negotiating terms, pricing and contracts with customers
• Offering on-going customer support to customers throughout the sales process.

With our excellent reputation within the industry and a portfolio of existing clients to inherit, this role could be ideal for people who are looking to either start or develop their career in consultative sales.

About You

While previous sales experience within the building supplies industry would be an advantage, it’s by no means essential. What will be essential to your success will be your customer service and relationship building skills, your ability to learn from and work as part of a team, and your commitment to developing a career in sales.

In addition, you will bring:

• Previous sales or customer service and administration experience
• Ability to learn new products, processes and systems
• Ability to listen to customers, understand their needs and offer suitable solutions
• Experience using MS Excel and Outlook
• Excellent spoken and written communication skills.

About the Benefits

• Permanent, full-time role with a premium, industry-leading brand
• Standard office hours (Monday – Friday, 8.30am – 4.30pm)
• A generous remuneration package
• Generous discounts on our extensive range of Ventora Group products
• On-site parking available
• Ability to schedule leave every year at Christmas
• An additional paid day’s leave on your birthday
• Access to Flare benefits scheme (staff discounts from a range of leading retailers)
• Access to our Employee Assistance Program
• Career development and progression opportunities as part of the Ventora Group.

Trend Windows & Doors builds businesses ethically and safely. Eligible applications must have legal rights to work in Australia and undertake a pre-employment check.