Sales Administrator

Trayne Consulting; Gold Coast City; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Uniform shirts supplied

Onsite parking

Street parking

Christmas shutdown leave

Birthday leave

Wellbeing programs

Product discounts

Training and development

Job summary

Trayne Consulting is seeking a Sales Administrator to support our client’s busy sales team at the Helensvale office. You will assist with quoting, customer communication and Salesforce updates, ensuring accurate data and timely responses.

You’ll work closely with Sales Reps, learning product specs and applying technical information to quotes. This hands‑on role suits someone organised with strong Excel/Outlook skills.

Qualifications

• Experience in sales administration or a similar support role.
• Strong MS Excel, Word and Outlook skills.
• Ability to read plans and learn technical product information.

Responsibilities

• Review quotes prepared by the shared services team and amend as needed.
• Update quotes and documentation for Sales Reps.
• Email quotes and information to customers.
• Maintain customer and sales data in Salesforce and internal systems.
• Data entry and general sales administration.
• Support Sales Reps with ad hoc requests and follow‑up.

Skills

Sales administration

Customer service

Quoting/estimating

Communication

Tools

Salesforce (SFDC)

Excel

Word

Outlook

Job description

Trayne Consulting is currently recruiting a Sales Administrator for our client who is recognised as an Australian leader in the design and manufacture of high-quality windows.

Based at their Helensvale office, this role will see you supporting the Sales Reps with quoting, customer communication, CRM updates and general sales administration.

This is a hands‑on support role for someone who likes getting things done, is comfortable working with technical information and genuinely enjoys making life easier for a busy sales team.

The business is currently introducing new electronic tools and processes to improve the way the sales team works. While those changes are underway, some processes remain quite manual, so they need someone who can step in, stay organised and keep things moving.

The Benefits

Competitive salary plus generous product discounts and wellbeing programs

Permanent full‑time role, Monday‑Friday hours (8am-4pm). School hours 9am-2.30pm would be considered for the right person

Uniform shirts supplied

Onsite and street parking

Christmas shutdown leave and birthday leave

Opportunity to work with a well‑known Australian brand

Supportive team environment, with ongoing training and development

The Role

Working closely with the Sales Reps, you will provide practical day‑to‑day support across quoting, customer communication and sales administration.

Key responsibilities will include:

Reviewing quotes prepared by the shared services team and making required mark‑ups or amendments

Updating quotes and documentation on behalf of the Sales Reps

Emailing quotes and information to customers

Speaking with customers as required to clarify information or assist with enquiries

Maintaining customer and sales information in Salesforce and internal systems

Data entry and general sales administration

Supporting the Sales Reps with ad hoc requests and follow‑up activities

Reading plans and extracting relevant information for quoting and customer requirements

Learning product specifications and applying technical information accurately

This is a role for someone who sees supporting the sales team as their priority. When a Sales Rep needs help, your first instinct is to work out how you can assist and keep things moving.

About You

To be successful in this role, you will ideally bring:

Previous experience in sales administration, customer service, estimating, quoting or a similar support role

Strong Microsoft Excel, Word and Outlook skills

Excellent written communication, spelling, grammar and attention to detail

The ability to read building plans, or the capacity to learn quickly whilst absorbing technical product information and applying it accurately

Confidence making changes and mark‑ups to quotes, plans or supporting documentation

A professional presentation and good telephone manner

A proactive, practical approach to supporting a busy team

Strong organisational skills and the ability to manage changing priorities

Experience using Salesforce (SFDC) would be advantageous, however training can be provided.

For the right person, this is an excellent opportunity to join an established Australian organisation in a stable Monday‑to‑Friday role where you can become a genuinely valued part of the sales team.

Please note

the business has a Christmas shutdown from 18 December 2026 to 11 January 2027. Annual leave or unpaid leave will need to be taken during this period.