Sales Administrator

Randox Laboratories Ltd.; Sydney; On-site; AUD 63,000 - 77,000; Full time

Job summary

Randox Laboratories Ltd. in Sydney invites applications for a Sales Administrator (Clinical Diagnostics). This office-based role supports management to grow sales, quotes, forecasting and customer queries via phone and email on the clinical sales team.

Duties include preparing quotes, market research, forecasting, reporting, and maintaining product knowledge. 40 hours weekly, 9am–5pm, Parramatta, AU$70,000 plus super.

Qualifications

• A bachelors degree or higher in a Biochemistry, Life Science, or Business-related discipline.
• Flexibility in your availability to meet business needs.
• Strong communication skills with a proactive approach.
• Experience with Microsoft packages such as Word, Excel and Outlook.
• Currently have the unrestricted right to work in Australia without visa sponsorship.
• Previous experience in a customer facing role.
• Previous experience within a laboratory environment.
• Previous experience in an administration role.
• Experience working towards KPIs, targets or deadlines.

Responsibilities

• Assist management in growing sales, preparing quotes, forecasting and supporting customer queries via phone and email on our clinical sales team.
• Prepare customer quotes, completing market and competitor research and completion of product forecasting.
• Support the business manager in creating and compiling daily and monthly reports.
• Support the customer support inbox/phone line, answering general customer queries as required.
• Maintain a good knowledge of Randox and competitor products.
• Assist with ad hoc order entry and logistics duties as required during busy periods.
• Coordinate marketing and events initiatives in line with strategy.

Skills

Strong communication

Customer-facing

Adaptability

Education

Bachelor's degree in Biochemistry/Life Science/Business

Tools

Word

Excel

Outlook

Job description

Sales Administrator (Clinical Diagnostics) – Sydney, Australia (Job Ref: 26I/ADAU)

Randox are a world leader in diagnostics for clinical healthcare, toxicology, and food security, based in the UK. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment and skill of our workforce, Our staff are at the heart of everything we do and achieve.

We have an exciting new career opportunity for a Sales Administrator to join our ANZ team. There will be opportunities for training and progression into a clinical sales representative/business development executive within the role in future.

Location: Office based - Suite 2/4 Charles Street, Parramatta, NSW 2150, Australia.

Contract Offered: Full-time, Permanent

Working Hours / Shifts: 40 hours per week, 9am to 5pm, Monday to Friday. However, some flexibility will be required.

Salary Offered: Base $70,000 annum, plus superannuation.

What does this role involve?

This role is responsible for assisting management in growing sales, preparing quotes, forecasting and supporting customer queries via phone and email on our clinical sales team. The key duties of the role are:

• Support business growth in line with strategy, focusing on our clinical diagnostics range of products.
• Prepare customer quotes, completing market and competitor research and completion of product forecasting.
• Support the business manager in creating and compiling daily and monthly reports.
• Support the customer support inbox/phone line, answering general customer queries as required.
• Maintain a good knowledge of Randox and competitor products.
• Assist with ad hoc order entry and logistics duties as required during busy periods.
• Coordinate marketing and events initiatives in line with strategy

Who can apply?

• A bachelors degree or higher in a Biochemistry, Life Science, or Business-related discipline. Degree backgrounds in other disciplines may also be considered alongside any relevant work experience.
• Flexibility in your availability to meet business needs.
• Strong communication skills with a proactive approach.
• Experience with Microsoft packages such as Word, Excel and Outlook.
• Currently have the unrestricted right to work in Australia without visa sponsorship.
• Previous experience in a customer facing role.
• Previous experience within a laboratory environment.
• Previous experience in an administration role.
• Experience working towards KPIs, targets or deadlines.

About Randox:

An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was at the centre of the UK’s National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK’s National Testing Programme and private clients alike.

Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially.

Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software, and broader business skills – including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions.