Sales Administrator

Wormall Group; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Job summary

SmartStream Technologies, a division of Wormall Group, is seeking a full-time office administrator in Brendale, Queensland. You will ensure efficient, compliant office operations, uphold Australian standards, and support stakeholders across the business.

You will handle customer communications, order entry into Triumph and SharePoint, prepare quotations, coordinate deliveries, and complete drill sheets. Strong detail, communication, and data-entry skills are essential.

Qualifications

• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to multitask and prioritise tasks.
• Proficiency in data entry and administrative processes.
• Experience with Triumph and SharePoint (preferred).
• Ability to work independently and in a team.

Responsibilities

• Maintain clear and professional communication with customers.
• Accurately input customer orders into Triumph and SharePoint within 48 hours of receipt.
• Prepare quotations for standard products in a timely manner.
• Establish and communicate accurate delivery dates with production team and customers.
• Complete drill sheets accurately to support production and order fulfilment.

Skills

Attention to detail

Communication skills

Multitasking

Data entry

Triumph and SharePoint experience

Teamwork

Tools

Triumph

SharePoint

Job description

• Training and support provided to get you started

About this role

This role is based full-time, Monday to Friday at SmartStream Technologies (a division of the Wormall Group) office in Brendale QLD.

You’ll play a crucial role in ensuring the efficient and organised operation of the office, adhering to Australian Standards and industry-specific guidelines. This role encompasses various key result areas to support company success, uphold quality control standards and ensure compliance with occupational health and safety, environmental, and legislative requirements.

This role requires a strong understanding of interpersonal and organisational skills, and the ability to effectively collaborate with various internal and external stakeholders.

What your day will look like

• Customer Relations/Communication – Maintain clear and professional communication with customers regarding orders, quotations, and delivery timelines.
• Order Processing – Accurately input customer orders into Triumph and SharePoint within 48 hours of receipt.
• Quotations – Prepare quotations for standard products (excluding special projects) in a timely manner.
• Delivery Coordination – Establish and communicate accurate delivery dates with both the production team and customers.
• Drill Sheets – Complete drill sheets accurately to support production and order fulfilment.

Skillset needed

• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to multitask and prioritise tasks effectively.
• Proficiency in data entry and administrative processes.
• Experience with Triumph and SharePoint (preferred but not essential).
• Ability to work independently and collaboratively within a team.