Sales Administration & Marketing Assistant

Revolvashade \\ Clevershade; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Training opportunities

Friendly team

Australian-made products

Job summary

Revolvashade on the Gold Coast is seeking a motivated Sales Administration & Marketing Assistant to join our growing Australian manufacturing team. This hands-on role blends sales support, customer service and creative marketing tasks, with daily interaction across the sales, production and digital teams.

You’ll handle inquiries, quotations, orders, social media content, email campaigns and website updates, helping keep operations smooth and customers engaged.

Qualifications

• Experience in sales administration, customer service or marketing.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Proactive, able to work independently and in a small team.
• Familiarity with social media and email marketing is a plus.

Responsibilities

• Respond to customer enquiries by phone and email.
• Prepare quotations, process orders and follow up with customers.
• Support sales team with day‑to‑day administration.
• Coordinate with production and dispatch teams.
• Create and manage marketing content for social media and campaigns.

Skills

Sales administration

Customer service

Marketing

Microsoft Office

Social media platforms

Email marketing platforms

Website management

Graphic design

Tools

CRM software

Website CMS

Job description

Join a growing Australian manufacturing business!

Revolvashade is an Australian-owned and operated manufacturer of premium outdoor umbrellas, known for innovative design, exceptional quality and outstanding customer service.

We're looking for an enthusiastic, organised and motivated Sales Administration & Marketing Assistant to join our team.

This is a varied, hands‑on role suited to someone who enjoys working with people, has a keen eye for detail and is comfortable juggling a mix of sales administration, customer service and creative marketing tasks.

You’ll be working closely with our sales team, helping keep day‑to‑day operations running smoothly while supporting our sales and marketing activities and continued business growth.

About the Role

No two days will be quite the same! Your responsibilities will include:

• Responding to customer enquiries via phone and email.
• Answering of phones and general support
• Preparing quotations, processing orders and following up with customers.
• Assisting the sales team with day‑to‑day administration.
• Liaising with customers, retailers and suppliers.
• Maintaining accurate customer records and sales information.
• Coordinating orders and communicating with production and dispatch teams.
• Providing friendly, professional customer service.

Marketing & Digital Support

• Assisting with social media content creation, scheduling and management.
• Helping develop marketing materials, brochures and promotional content.
• Updating website content, product information and imagery.
• Supporting email marketing campaigns and newsletters.
• Assisting with product photography, videos and other creative content.
• Helping coordinate marketing campaigns, product launches and events.
• Identifying opportunities to improve our online presence and customer engagement.

About You

We're looking for someone with a positive attitude, great communication skills and a willingness to get involved.

Ideally, you'll have:

• Previous experience in sales administration, customer service, marketing or a similar role.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Confidence using Microsoft Office and general computer systems.
• Familiarity with social media platforms such as Facebook and Instagram.
• Experience with email marketing platforms or website management (an advantage).
• The ability to work independently and as part of a small team.
• A proactive approach and willingness to learn new skills.
• Experience with digital marketing, content creation or graphic design would be highly regarded, but isn’t essential.
• Most importantly, we're looking for someone who is reliable, enthusiastic and takes pride in their work.

What We Offer

• The opportunity to work with a growing, established Australian manufacturing business.
• A friendly, supportive and down‑to‑earth team environment.
• A diverse role combining administration, sales and creative marketing.
• The opportunity to contribute ideas and make a genuine impact.
• Training and opportunities to develop your skills.
• A business that takes pride in producing high‑quality Australian‑made products.

Interested?

If you're an organised all‑rounder who enjoys customer interaction, has an interest in sales and marketing and wants to be part of a growing Australian business, we'd love to hear from you.