SaaS Implementation Consultant - Drive Onboarding & Training

The Access Group; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

25 days of leave

Health contributions

Charity days

Job summary

A dynamic software solutions provider in Sydney is searching for an Implementation Consultant to join their team. This role involves supporting customers through implementation processes, providing training, and ensuring successful product integrations. The ideal candidate has experience in project management and excellent communication skills. The company fosters a collaborative working environment with competitive benefits and opportunities for career advancement.

Qualifications

• Minimum 1+ years of client training or project management experience.
• Excellent written and oral communication skills.
• SaaS product/technical knowledge is beneficial.
• Being adept at computer and software skills.

Responsibilities

• Project manage and ensure successful implementations for customers.
• Create and deliver in-depth product training.
• Track customer onboarding journey through CRM.
• Conduct post-onboarding check-ins for feedback and reviews.

Skills

Project Management

Client Training

Communication Skills

Attention to Detail

Tools

CRM Software

Asana

O365

Job description

A dynamic software solutions provider in Sydney is searching for an Implementation Consultant to join their team. This role involves supporting customers through implementation processes, providing training, and ensuring successful product integrations. The ideal candidate has experience in project management and excellent communication skills. The company fosters a collaborative working environment with competitive benefits and opportunities for career advancement.