Roving Patient Services Officer

St Vincent's Health Australia Limited; Brisbane; On-site; AUD 34,000 - 44,000; Full time

Job summary

St Vincent's Private Hospital Brisbane is seeking a Patient Services Officer to support day-to-day administrative operations across reception, admissions and medical records, while delivering exceptional service to patients, visitors and clinical teams. This roving casual role offers exposure across departments, with shifts from early morning to evening and a focus on patient confidentiality and accuracy.

Ideal candidates will have experience in administration, reception or customer service,

Qualifications

• Experience in administration, reception or customer service.
• Healthcare setting is preferred.
• Strong communication and confidentiality skills.

Responsibilities

• Manage hospital reception and switchboard operations.
• Welcome patients and guide through admissions.
• Perform admin duties across reception, admissions, medical records and ward clerk tasks.
• Support clinical teams with administrative tasks to aid patient care.
• Maintain accurate patient information with privacy and confidentiality.
• Build positive relationships with patients, visitors and staff.

Skills

Reception operations

Customer service

Healthcare environment

Communication skills

Job description

St Vincent's Private Hospital Brisbane is seeking a Patient Services Officer to support day-to-day administrative operations across reception, admissions and medical records, while delivering exceptional service to patients, visitors and clinical teams. This roving casual role offers exposure across departments, with shifts from early morning to evening and a focus on patient confidentiality and accuracy.

Ideal candidates will have experience in administration, reception or customer service,