Roving Patient Services Specialist

St Vincent's Health Australia Limited; Brisbane; In loco; AUD 36.000 - 47.000; Part-time

Descrizione del lavoro

St Vincent's Private Hospital Brisbane is seeking a Patient Services Officer to support day-to-day administrative operations and deliver exceptional service to patients, visitors and clinical teams. The roving role spans multiple departments, offering variety and exposure across admissions, medical records and ward clerical duties.

You will welcome patients, manage the reception and switchboard, assist with the admissions process and help maintain accurate patient information while upholding

Competenze

• Availability to work rostered shifts between 6:30am and 7:30pm on a casual basis.
• Previous administration, reception or customer service experience, ideally within a healthcare environment.
• Excellent interpersonal and communication skills with the ability to build rapport quickly.
• Strong attention to detail with a commitment to accuracy, integrity and efficiency.
• Well-developed organisational and time management skills with the ability to prioritise competing demands.
• A commitment to patient confidentiality and privacy requirements.
• Flexibility and adaptability to changing priorities and locations across the hospital.
• Intermediate computer skills, including Microsoft Office applications.

Mansioni

• Manage hospital reception and switchboard operations.
• Welcoming patients and providing guidance throughout admissions.
• Perform a broad range of admin duties across reception, admissions, medical records and ward clerk functions.
• Support clinical teams with administrative tasks to aid high-quality patient care.
• Maintain accurate patient information in line with privacy requirements.

Conoscenze

Reception experience

Customer service

Interpersonal skills

Attention to detail

Organisational skills

MS Office

Adaptability

Descrizione del lavoro

St Vincent's Private Hospital Brisbane is seeking a Patient Services Officer to support day-to-day administrative operations and deliver exceptional service to patients, visitors and clinical teams. The roving role spans multiple departments, offering variety and exposure across admissions, medical records and ward clerical duties.

You will welcome patients, manage the reception and switchboard, assist with the admissions process and help maintain accurate patient information while upholding