Clinical Admin Officer – Patient Care & Scheduling

St Vincent's Private Hospital Toowoomba; Sydney; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Salary packaging

World-class care

Study leave

Curran Foundation scholarships

Job summary

St Vincent's Private Hospital Toowoomba – Sydney CBD NSW invites applications for a Sacred Heart Administration Officer in a permanent full-time capacity. Join a dedicated team supporting patient bookings, admissions, and billing in a busy clinic environment.

You will coordinate appointments, greet patients, manage enquiries by phone and email, and ensure Medicare compliance. Strong IT skills and collaboration with clinical teams are essential.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service and ability to manage enquiries by phone, email and in person.
• Confident computer skills with Microsoft Office and clinical information systems.
• Ability to work independently and in a multidisciplinary team.
• Proactive and flexible approach with commitment to ongoing learning.

Responsibilities

• Coordinate medical appointments and manage online diaries for efficient clinic operations.
• Greet patients and families, handle enquiries, and liaise with medical staff.
• Manage admissions, discharges and billing, ensuring Medicare compliance.
• Deliver reception services, manage records, correspondence and meetings.
• Contribute to service quality initiatives and use telehealth where appropriate.

Job description

St Vincent's Private Hospital Toowoomba – Sydney CBD NSW invites applications for a Sacred Heart Administration Officer in a permanent full-time capacity. Join a dedicated team supporting patient bookings, admissions, and billing in a busy clinic environment.

You will coordinate appointments, greet patients, manage enquiries by phone and email, and ensure Medicare compliance. Strong IT skills and collaboration with clinical teams are essential.