Casual Patient Services & Admin Officer

Mater Group; Townsville City; On-site; AUD 55,000 - 61,000; Full time

Benefits offered by this job

Salary packaging up to $18,550

Access to staff benefits

Job summary

Mater Private Hospital Townsville is seeking an experienced Administrator / Patient Services Officer to provide high-quality administrative support across Patient Registration services, including bookings, preadmissions, ED, and reception functions.

The role is casual with a 7-day rotating roster. Shifts typically run between 6:45am and 10:30pm, with most shifts 6 or 8 hours. Salary range is $39.79-$44.25 per hour, plus superannuation and access to salary packaging and staff benefits.

Qualifications

• Demonstrated ability to work methodically with speed, efficiency and attention to detail in a time-pressured environment.
• Experience in an administrative role within a medical or hospital environment or extensive data entry experience.
• Strong computer literacy and numeracy, with familiarity with patient administration systems.
• Strong written and verbal communication skills with internal and external stakeholders.
• Demonstrated effective interpersonal skills and ability to work in a multidisciplinary team.

Responsibilities

• Enter patient registration details into hospital systems accurately.
• Verify patient eligibility with health funds and assess policy coverage.
• Identify out-of-pocket expenses such as excesses and copayments.
• Prepare hospital charge estimates when PEA rules apply.
• Manage patient admissions, discharges and transfers efficiently.

Skills

Attention to detail

Admin experience

Computer literacy

Communication skills

Interpersonal skills

Tools

Patient administration systems

Job description

Mater Private Hospital Townsville is seeking an experienced Administrator / Patient Services Officer to provide high-quality administrative support across Patient Registration services, including bookings, preadmissions, ED, and reception functions.

The role is casual with a 7-day rotating roster. Shifts typically run between 6:45am and 10:30pm, with most shifts 6 or 8 hours. Salary range is $39.79-$44.25 per hour, plus superannuation and access to salary packaging and staff benefits.