Clinic Admin Officer - Patient Care & Coordination

St Vincent's Private Hospital Brisbane; Sydney; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Salary packaging

NSW Health Mobility

World-class care

Career development

Job summary

St Vincent's Private Hospital Brisbane – Sydney CBD NSW is seeking a Sacred Heart Administration Officer to provide efficient clinic operations support. The role coordinates appointments, handles enquiries, admissions and billing, and delivers comprehensive administrative services in a busy hospital setting.

You will join a team that delivers world-class care and uses digital technologies to enhance patient experience, with salary packaging and opportunities for professional development in a

Qualifications

• Excellent communication and interpersonal skills to build positive relationships.
• Strong customer service, confident handling enquiries in person, by phone and email.
• Proficient with Microsoft Office and clinical information systems.
• Independent and collaborative work style in a multidisciplinary team.

Responsibilities

• Coordinate medical specialist and allied health appointments, manage diaries and patient bookings.
• Provide a welcoming first contact for patients and families, liaising with consultants and teams.
• Manage patient admissions, discharges and billing, ensuring documentation and Medicare compliance.
• Deliver administrative and reception services including records, correspondence and meeting coordination.
• Contribute to service quality initiatives and use telehealth and digital technologies as appropriate.

Skills

Communication skills

Customer service

MS Office

Clinical systems

Job description

St Vincent's Private Hospital Brisbane – Sydney CBD NSW is seeking a Sacred Heart Administration Officer to provide efficient clinic operations support. The role coordinates appointments, handles enquiries, admissions and billing, and delivers comprehensive administrative services in a busy hospital setting.

You will join a team that delivers world-class care and uses digital technologies to enhance patient experience, with salary packaging and opportunities for professional development in a