Rostering & Scheduling Officer — Aged Care

Feros Care; Tweed Heads; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Not-for-profit salary packaging up to

Meal and entertainment benefits

17.5% annual leave loading

Paid parental leave

Cultural Leave Days

ForME benefits

Private health insurance discounts

Employee Assistance Program

Fitness Passport

Job summary

Feros Care is expanding its Rostering team in New South Wales and seeks a Rostering and Scheduling Officer to ensure the right people are in the right place at the right time in a fast-paced aged care environment.

You will build and manage staff rosters, coordinate schedules with care plans, and respond to last-minute changes while collaborating with internal teams to optimise workforce utilisation and continuity of care.

Qualifications

• Experience in rostering, scheduling, or workforce coordination.
• Experience within aged care or healthcare settings preferred.
• Strong organisational and problem-solving skills with ability to manage competing priorities.

Responsibilities

• Building and managing accurate, efficient staff rosters to support high-quality service delivery.
• Coordinating schedules in line with client care plans, service agreements, and staffing requirements.
• Responding to last-minute changes, including unplanned leave and urgent shift coverage.
• Working closely with internal teams to ensure workforce utilisation and continuity of care.
• Using rostering systems and technology to streamline scheduling and improve efficiency.
• Communicating clearly and professionally with staff, leaders, and stakeholders.
• Supporting operational outcomes through proactive planning and problem resolution.

Skills

rostering

scheduling

workforce coordination

communication

Tools

Rostering systems

Microsoft Office

Job description

Feros Care is expanding its Rostering team in New South Wales and seeks a Rostering and Scheduling Officer to ensure the right people are in the right place at the right time in a fast-paced aged care environment.

You will build and manage staff rosters, coordinate schedules with care plans, and respond to last-minute changes while collaborating with internal teams to optimise workforce utilisation and continuity of care.