Rostering Officer | Scheduling

Gold Care Home Services; Sutherland Shire Council; Presencial; AUD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee of the month and rewards

Paid Birthday off

Great training & development

Paid team outings and events

Flexible working conditions

Sutherland Shire location

Descripción de la vacante

Gold Care Home Services in the Sutherland Shire is seeking an organized Rostering Officer to join our team. You will manage staff rosters, coordinate shifts and ensure hours match client needs in line with our care recipients' requirements.

This role focuses on building strong relationships with care workers, partner organisations and the HR team, maintaining rostering reports, and adjusting schedules to keep services on time.

Formación

• Aged Care & Disability Industry experience and knowledge.
• National Police Check & NDIS Screening check.
• 1 year experience in a rostering/scheduling role.
• Experience in using computer systems such as: Microsoft Word, Excel, Gmail, Google maps.
• Experience in using rostering systems.
• Great communication and leadership skills.
• Excellent time management and prioritisation skills.
• Attention to detail and ability to multitask.
• Ability to build positive and strong working relationships with managers, team members, and partnered organisations alike.
• Ability to work under pressure in a fast paced environment.
• Positive and can-do attitude with a willingness to learn!

Responsabilidades

• Scheduling rosters for staff.
• Build strong, positive and professional relationships with partnered organisations and all members of the Gold Care Home Services team, including Support Workers, Human Resources Team and Business Manager.
• Create, review and update rostering reports weekly.
• Ensure that service requests are filled in a timely manner and that hours are distributed in such a way that it causes minimum disturbance to our clients.
• Be aware of and monitor changes to support worker availability.
• Identify scheduling gaps and fill with services.
• Find alternative staff to cover absences promptly.
• Report monthly Key Performance Indicators, (KPI's), during monthly meetings.
• Review and complete internal rostering audits.
• Review service hours and staff workload.
• Assist with staff enquiries, incidents, concerns and checks.
• Support the Human Resources in identifying staff vacancies.
• Use your initiative to ensure that the shifts being offered to Support Workers are appropriate to the clients needs .
• Actively participate in development of innovative projects presented by the Director or Business Manager.

Conocimientos

Rostering scheduling

Communication skills

Leadership

Time management

Attention to detail

Multitasking

Work under pressure

Herramientas

Rostering systems

Microsoft Word

Excel

Gmail

Google Maps

Descripción del empleo

Gold Care Home Services is looking for a hard workingand experienced Rostering Officer to join our team in the Sutherland Shire!

About Us

Gold Care Home Services is a family operated home-care organisation focused on providing high quality, compassionate care to the Elderly and Disability community. We are currently seeking like-minded individuals who also share this passion to become part of our team and work towards offering a greater quality of life for our care recipients and encourage independence in their home.

At Gold Care Home Services, our staff are our priority, we ensure that our team are supported, recognised and rewarded throughout their career.

Why join Gold Care Home Services?

• Employee of the month and Rewards programs
• Paid Birthday off
• Great training & development opportunities
• Paid team outings and events
• Positive and caring team culture
• Flexible working conditions to offer a healthy work-life balance
• Rewarding role in ensuring quality care is provided to those who need it!
• Sutherland Shire location - work close to home

Your New Role:

You will be an integral member of the Gold Care Home Services team ensuring our staffing requirements are met in accordance with our care recipients needs. Being the initial point of contact in relation to service requests, you will build positive working relationships with our Gold Care Home Services team and external providers.

• Scheduling rosters for staff.
• Build strong, positive and professional relationships with our partnered organisations and all members of the Gold Care Home Services team, including Support Workers, Human Resources Team and Business Manager.
• Create, review and update rostering reports weekly.
• Ensure that service requests are filled in a timely manner and that hours are distributed in such a way that it causes minimum disturbance to our clients.
• Be aware of and monitor changes to support worker availability.
• Identify scheduling gaps and fill with services.
• Find alternative staff to cover absences promptly.
• Report monthly Key Performance Indicators, (KPI's), during monthly meetings.
• Review and complete internal rostering audits.
• Review service hours and staff workload.
• Assist with staff enquiries, incidents, concerns and checks.
• Support the Human Resources in identifying staff vacancies.
• Use your initiative to ensure that the shifts being offered to Support Workers are appropriate to the clients needs .
• Actively participate in development of innovative projects presented by the Director or Business Manager.

What do you need to succeed?

• Aged Care & Disability Industry experience and knowledge.
• National Police Check & NDIS Screening check.
• 1 years Experience in a Rostering/scheduling Role.
• Experience in using computer systems such as: Microsoft Word, excel, Gmail, Google maps.
• Experience in using Rostering systems.
• Great communication and leadership skills.
• Excellent time management and prioritisation skills.
• Attention to detail and ability to multitask.
• Ability to build positive and strong working relationships with mangers, team members, and partnered organisations alike.
• Ability to work under pressure in a fast paced environment.
• Positive and can-do attitude with a willingness to learn!

Are you a master of organization with a knack for strategic planning?

We are seeking an organised and reliable Rostering Officer to join our team and support the smooth coordination of daily services.

In this role, you will be responsible for preparing and maintaining staff rosters, filling shifts, managing changes, and communicating with care workers, clients and office staff to ensure services are delivered effectively and on time.

The successful applicant will have strong attention to detail, excellent communication skills and the ability to work well under pressure in a fast-paced environment. This role is suited to someone who enjoys problem-solving, working as part of a team and ensuring that staff are matched appropriately to client needs.

If you are motivated, organised and passionate about supporting quality service delivery, we would love to hear from you.