Rostering & Payroll Specialist – Aged Care

Uniting; Taralga; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging up to $18,550 for NFP

Rewards program with exclusive perks

Fitness Passport

Inclusive, supportive workplace

Career growth opportunities

Additional leave purchase option

Job summary

Uniting NSW.ACT is seeking a Home Support Officer to own rostering and payroll support for our residential aged care service. You will work with the Service Manager to ensure roster accuracy, analyse workforce data, and provide timely reporting to inform decisions.

You will support staff, residents and families through confidential rostering practices, contributing to a person-centred approach and an inclusive workspace.

Qualifications

• Certificate III in Business Administration or Customer Service or equivalent rostering experience.
• Strong rostering and payroll support experience.
• Proficient with CRM, rostering software and Work Smart Dynamics.
• Excellent communication and customer service skills.
• Strong attention to detail and multitasking ability.
• Well-developed organisational and time management skills.
• Advanced proficiency in Microsoft Outlook, Teams and Office.

Responsibilities

• Manage day-to-day rostering for staff, including updates and compliance.
• Prepare and maintain roster reports and support payroll processes.
• Collaborate with the Workforce Coordinator to keep rosters current and accessible.
• Respond to internal and external enquiries from staff and residents’ families.
• Organise meetings and training sessions, and take minutes as required.
• Process invoices accurately and promptly.
• Maintain confidentiality and compliance with policies and legislation.
• Communicate effectively with people from diverse backgrounds.

Skills

Communication skills

Customer service

Time management

Multitasking

Organisational skills

Education

Certificate III in Business Administration or Customer Service

Tools

CRM

Rostering software

Work Smart Dynamics

Job description

Uniting NSW.ACT is seeking a Home Support Officer to own rostering and payroll support for our residential aged care service. You will work with the Service Manager to ensure roster accuracy, analyse workforce data, and provide timely reporting to inform decisions.

You will support staff, residents and families through confidential rostering practices, contributing to a person-centred approach and an inclusive workspace.