Rostering Coordinator (NDIS) – On-Call & OOHC Support

Lumiere Foundation; Sydney; Vor Ort; AUD 80.000 - 84.000; Vollzeit

Benefits dieser Stelle

Salary packaging up to $15,900 pre-tax

Pre-tax meal and entertainment up to $

Employee Assistance Program

Purpose-driven work

Leadership growth opportunities

Zusammenfassung

The Lumiere Foundation is seeking an experienced Rostering Coordinator to manage day-to-day rosters for NDIS and OOHC programs in partnership with Interactive Community Care. This hands-on role requires problem-solving, agility as plans change, and maintaining compliance and smooth operations.

You will join a growing rostering team, collaborate with management and frontline staff, ensure shifts are filled, and support staff while developing leadership responsibilities.

Qualifikationen

• At least 1 year of rostering experience (NDIS or OOHC preferred).
• Strong understanding of the SCHADS Award.
• Experience using rostering systems (MYP, Shiftcare, Carelink, etc.).
• Excellent problem solving skills, time management, and attention to detail.
• Calm, clear communication, especially under pressure.
• Ability to work independently, as part of a team, and reliably meet commitments.
• Bonus points for qualifications in Community Services, Health Sciences, or Finance.

Aufgaben

• Build and manage rosters for disability and OOHC services using MYP.
• Respond to last-minute changes, sick leave, emergencies and staffing gaps while proactively managing leave, overtime, and operational needs.
• Match staff to shifts based on skills, availability, and client needs.
• Communicate clearly with frontline staff and managers about shifts and changes.
• Ensure rosters comply with relevant awards, agreements, legislation, and policies.
• Maintain accurate records in rostering and payroll systems.
• Prepare reports related to staffing, hours worked, and roster efficiency.
• Support continuous improvement of rostering processes and systems.
• Forecast staffing needs, support workforce planning, and provide insights for cost-effective rostering.
• Participate in a rotating fortnightly on-call roster.
• Collaborate with your team to keep services running efficiently and support staff on the ground.

Kenntnisse

Rostering experience

Problem solving

Time management

Attention to detail

Clear communication

Team collaboration

On-call readiness

Ausbildung

Qualifications in Community Services

Finance related qualification

Tools

MYP

Shiftcare

Carelink

Jobbeschreibung

The Lumiere Foundation is seeking an experienced Rostering Coordinator to manage day-to-day rosters for NDIS and OOHC programs in partnership with Interactive Community Care. This hands-on role requires problem-solving, agility as plans change, and maintaining compliance and smooth operations.

You will join a growing rostering team, collaborate with management and frontline staff, ensure shifts are filled, and support staff while developing leadership responsibilities.