Roster Coordinator

Fuse Recruitment; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Acusensus in Canberra is seeking a proactive Rostering Coordinator to lead workforce planning, develop rostering strategies aligned with demand, and ensure compliant and efficient schedules across teams.

You will analyse data, monitor staffing levels, optimise resources, and collaborate with operations to balance business needs with employee wellbeing, while driving improvements in rostering processes.

Qualifications

• Extensive experience in rostering, scheduling or workforce management.
• Experience in fleet management within transport/logistics or car rental is a plus.
• Strong proficiency with rostering software and Microsoft Office.
• Excellent analytical skills and the ability to translate data into practical solutions.
• Solid understanding of employment legislation, compliance and wellbeing.

Responsibilities

• Develop and manage rostering strategies aligned with demand forecasts.
• Monitor staffing needs and identify efficiency improvements and cost optimisations.
• Ensure rosters comply with employment legislation, payroll processes, HR requirements and policies.
• Be the key contact for rostering support, resolving complex scheduling issues.
• Communicate roster changes and conflicts to stakeholders.
• Maintain accurate workforce records including shifts, attendance and leave.
• Prepare reports on staffing levels, absenteeism and rostering efficiency.
• Identify and mitigate risks relating to availability, compliance and fatigue.
• Collaborate with operational leaders to align planning with business goals.
• Drive improvements in rostering technology, systems and processes.

Skills

Rostering

Scheduling

Workforce management

Analytical skills

Data analysis

Stakeholder communication

Tools

Rostering software

Microsoft Office

Job description

Join an innovative Australian technology company using AI and advanced imaging to make roads safer.

Our partner, Acusensus, is an Australian technology success story with a global presence across Australia, the United States, the United Kingdom and New Zealand. Their world-leading technology tackles distracted driving and other road safety challenges, helping reduce road fatalities and injuries.

As their Roster Coordinator, you'll play a pivotal role in workforce planning, ensuring the right people are in the right place at the right time.

Their purpose is simple: to save lives and make communities safer through innovation, collaboration, integrity, care and a commitment to results.

Based in Canberra, you'll develop and manage effective rostering strategies aligned with operational demand. Working closely with teams across the business, you'll optimise resources, maintain compliance and support employee wellbeing to ensure reliable service delivery.

This is an opportunity for an experienced, analytical and highly organised professional who enjoys solving complex scheduling challenges, using data to drive decisions and finding smarter ways to manage resources.

Key responsibilities:

• Develop and manage rostering strategies aligned with operational requirements and demand forecasts.
• Monitor staffing needs and identify opportunities to improve efficiency and optimise costs.
• Ensure rosters comply with employment legislation, payroll processes, HR requirements and company policies.
• Act as a key contact for rostering support, resolving complex scheduling issues and escalating critical matters.
• Communicate roster changes, scheduling requirements and potential conflicts to relevant stakeholders.
• Maintain accurate workforce records, including shifts, attendance and leave.
• Prepare reports on staffing levels, absenteeism, workforce metrics and rostering efficiency.
• Identify and mitigate risks relating to workforce availability, compliance and employee fatigue.
• Collaborate with operational leaders to align workforce planning with business objectives.
• Drive improvements in rostering technology, systems and processes.

About you:

You're a proactive and strategic professional who can balance operational demands, business efficiency and employee wellbeing. You're comfortable managing competing priorities, making sound decisions under pressure and working collaboratively across diverse teams.

You'll ideally bring:

• Extensive experience in rostering, scheduling or workforce management, including leadership responsibilities.
• Potential experience in a similar role across fleet management within transport / logistics or the car rental space.
• Strong proficiency in rostering software and Microsoft Office.
• Excellent analytical skills and the ability to turn workforce data into practical solutions.
• A sound understanding of employment legislation, compliance and employee wellbeing.
• Strong organisational, communication, negotiation and problem-solving skills.
• A proactive approach to risk management and continuous improvement.

Why join Acusensus?

At Acusensus, your work contributes to something bigger. You'll be part of a collaborative, purpose-driven team delivering technology that helps protect road users and create safer communities.

You'll have the opportunity to:

• Contribute to road safety and community wellbeing.
• Influence workforce planning and operational performance.
• Use data to improve resource allocation and decision-making.
• Support employee wellbeing and effective workforce practices.
• Develop your expertise within a growing Australian technology business with global reach.

Additional requirements:

The successful candidate will be required to complete police and driving history checks, along with any additional checks required under client contracts. Occasional national travel at short notice will be required, and flexibility to work early mornings, evenings or weekends may occasionally be necessary.

Ready to make a difference? If you're an experienced rostering professional with strong analytical skills and a passion for efficient, compliant and people-focused workforce planning, we'd love to hear from you.