Room Attendant

Mercure Hotels; Gold Coast City; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Complimentary lunch

Free on-site parking

Employee discounts

24/7 mental health support

Internal recognition and rewards

Job summary

Mercure Resort in Gold Coast is seeking a dedicated Housekeeper to contribute to memorable experiences for our guests. This role involves cleaning guest rooms and maintaining cleanliness standards in a fast-paced environment.

Ideal candidates will have previous housekeeping experience and a positive teamwork mindset. In return, we offer a supportive team culture, complimentary lunch each day, and opportunities for personal growth. Join us in providing heartfelt hospitality!

Qualifications

• Previous housekeeping experience required.
• Must have a positive teamwork mindset.
• Knowledge of safe work practices in housekeeping preferred.
• Ability to work in a fast-paced physical role.
• Professional and tidy personal presentation is essential.
• Enthusiasm and willingness to learn are key.
• Attention to detail and ability to take initiative.
• Flexibility to work across all days of the week.

Responsibilities

• Contribute to memorable, relaxing experiences for every guest.
• Clean guest rooms, bathrooms, make beds, and replenish amenities.
• Support the housekeeping team with stock replenishment.
• Maintain established standards of cleanliness and presentation.
• Work in a fast-paced, physically active role.
• Support the wider resort team to provide heartfelt hospitality.

Skills

Housekeeping experience

Teamwork mindset

Knowledge of safe work practices

Physical fitness

Attention to detail

Flexibility

Job description

Company Description

Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms, tropical gardens, sparkling pools, and a wellness philosophy to slow down, stay well and discover local.

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our guests, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Job Description

What you'll be doing:

• Contributing to memorable, relaxing experiences for every guest
• Cleaning guest rooms, bathrooms, making beds, and replenishing amenities
• Supporting the Housekeeping team with stock replenishment and public area cleaning when required
• Maintaining established standards of cleanliness and presentation
• Working in a fast-paced, physically active role
• Supporting the wider resort team to provide heartfelt hospitality to all guests

Qualifications

What you will bring to the role:

• Previous housekeeping experience
• A positive teamwork mindset
• Knowledge and understanding of safe work practices in housekeeping
• Physical fitness and able to work in a fast-paced active role
• Professional and tidy personal presentation
• Enthusiasm and willingness to learn
• Attention to detail & ability to take initiative
• Flexibility to work across all days of the week

Additional Information

What is in it for you?

• Complimentary lunch each day, produced by our resort chefs
• Free On-site Parking
• Friendly, supportive and positive team culture
• Endless opportunities to build your skills and expertise
• Company invests in your growth and learning
• Employee discounts on Accor accommodation & dining worldwide
• Accommodation, Dining & Lifestyle discounts for friends and family
• Internal recognition, rewards, and celebrations with generous prizes
• Free access to Employee Assistance Program & 24/7 mental health support

Our Commitment To Diversity & Inclusion

We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.