Room Attendant

Accor; Melbourne; Sur place; AUD 71 635 000 - 82 656 000; Plein temps

Avantages offerts par ce poste

ALL Heartist Membership discounts on住宿

Family & Friends Discounts

ALL Loyalty Program

Accor Academy and Typsy training

Global hospitality network

Worldwide opportunities

Résumé du poste

Accor’s The Olsen Melbourne - Art Series seeks a Room Attendant to maintain pristine guest rooms and uphold exceptional hospitality at Chapel Street, Melbourne.

You will ensure cleanliness, safety, and smooth operations, supporting guests and the housekeeping team in delivering a memorable stay in a boutique luxury setting.

Qualifications

• Previous cleaning/room attendant experience is a plus.
• Friendly and welcoming communication with guests and team.
• Eye for detail and efficient time management.
• Physical role requiring moving between rooms and stairs.
• Collaborative with colleagues from diverse backgrounds.
• Reliable transportation and weekend/public holiday availability.

Responsabilités

• Thoroughly clean guest rooms, change linens, clean bathrooms and wipe surfaces.
• Follow guidelines to meet impeccable standards.
• Restock housekeeping trolleys and keep them organized.
• Use cleaning materials safely and follow protocols.
• Respect guest privacy and security.
• Report maintenance issues promptly.

Connaissances

Attention to detail

Warm communication

Time management

Team collaboration

Reliability

Weekend availability

Description du poste

Along the illustrious Chapel Street, The Olsen Melbourne - Art Series, is a masterpiece in itself, infused with the creations of esteemed Australian landscape artist Dr John Olsen. Offering boutique luxury accommodation including apartment-style studio suites, spacious one and two-bedroom suites, on-site Spoonbill Restaurant welcoming up to 80 guests daily from breakfast until late, and Two Wrongs Bar that can accommodate up to 100 guests. In Melbourne, you will not be short of things to do in your leisure time! Immerse yourself in the restaurant and bar scene or embark on a short tram ride to the Royal Botanic Gardens, and for a dose of artistic inspiration, explore the captivating National Gallery of Victoria.

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills And Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.