Room Attendant

Accor; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

ALL Heartist Membership - discounts on

Family & Friends Discounts

ALL Loyalty Program benefits

Learn Your Way - training platforms

Build Your Network - global exposure

Worldwide Opportunities

Job summary

FV by Peppers in Brisbane invites a Room Attendant to join our housekeeping team. You will clean rooms to a pristine standard, restock trolleys, and support guest comfort with attention to detail and safety.

Accor offers comprehensive benefits and a supportive environment for career growth within the hospitality network. Weekend and public holiday shifts are available to fit around your schedule.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Warm, welcoming communication with guests and colleagues.
• Strong eye for detail and efficient time management.
• Able to navigate stairs and perform physical duties safely.
• Reliable transportation and availability for varied shifts, including weekends and public holidays.

Responsibilities

• Thoroughly clean guest rooms, change linens, and tidy bathrooms to a pristine standard.
• Prepare and restock housekeeping trolleys, keeping supplies organized.
• Follow safety protocols and handle cleaning materials with care.
• Respect guest privacy and security during service.
• Report maintenance issues promptly to ensure smooth operations.

Skills

Eye for detail

Strong communication

Physical stamina

Team collaboration

Reliable transportation

Flexible shifts

Job description

FV by Peppers in the heart of Brisbane's vibrant entertainment precinct, Fortitude Valley comprises of one and two bedroom apartments, a uniquely heated u-shaped skyline pool, cinema, state of the art gym, yoga retreat and tropical outdoor lounge area for guests to experience. You will never run out of things to do on your days off in Brisbane. Hike to hidden waterfalls, saviour culinary experiences at restaurants and rooftop bars or engage your senses in captivating art exhibitions and live theatre performances.

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills And Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours.