Roma Branch Leader - Hands-On, Customer & Operations

Rexel Group; Roma; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

SkillUp learning platform

Paid parental leave

Global mobility opportunities

Employee discounts (KUDO$)

Job summary

Rexel Australia in Roma is seeking a hands-on Assistant Manager to lead the branch and deliver exceptional service to trade and retail customers. This is a small, close-knit team where you’ll gain broad exposure across operations, stock, deliveries and branch performance.

You will report to the Branch Manager, balance leadership with hands-on duties, coach staff, drive sales and help identify opportunities to grow the business in a supportive regional environment.

Qualifications

• Experience in customer service, sales, warehouse or trade-facing environment.
• Leadership experience or strong desire to step into leadership.
• Focus on delivering excellent customer service.
• Strong communication and relationship-building skills.
• Willingness to work in a fast-paced, hands-on environment.
• Current driver’s licence; forklift licence or willingness to obtain one.

Responsibilities

• Support the Branch Manager in day-to-day operation of the Roma branch.
• Provide outstanding customer service to trade and retail customers.
• Build and maintain strong relationships with local customers and suppliers.
• Assist with coaching, supporting and leading branch team members.
• Process sales, quotations, orders and enquiries accurately.
• Support stock control, receipting, replenishment and general warehouse duties.
• Complete deliveries as required and ensure safe, efficient branch operations.
• Promote a positive safety culture and maintain high housekeeping standards.
• Help identify opportunities to grow sales and improve the customer experience.

Job description

Rexel Australia in Roma is seeking a hands-on Assistant Manager to lead the branch and deliver exceptional service to trade and retail customers. This is a small, close-knit team where you’ll gain broad exposure across operations, stock, deliveries and branch performance.

You will report to the Branch Manager, balance leadership with hands-on duties, coach staff, drive sales and help identify opportunities to grow the business in a supportive regional environment.