RIS/PACS Systems Support Specialist (Group)

Apex Radiology - Australia

City Of Mandurah

On-site

AUD 70,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary

Paid parental leave

Fitness passport

Employee discounts

Recognition programs

Career advancement

Work-life balance

Community & social events

Job summary

Apex Radiology in Mandurah, WA is seeking an experienced full-time Group Applications Support Officer to join our RIS/PACS administration team. This role focuses on first-level RIS/PACS support, data validation, and imaging workflow assistance to ensure timely report delivery and quality standards.

You’ll work with a friendly, supportive team, receive training, and have opportunities to contribute to system upgrades, documentation, and staff knowledge sharing in a forward-thinking,

Qualifications

Experience in medical administration preferred.
Experience with RIS/PACS advantageous.

Responsibilities

Provide first-level support for RIS/PACS queries and troubleshooting.
Assist with patient data validation, reporting, and imaging workflow support.
Ensure timely dispatch of reports and adherence to quality standards.
Escalate technical and operational issues to the Supervisor as required.
Support system upgrades, improvements, and testing activities.
Assist with training documentation and knowledge-sharing for staff.
Collaborate with colleagues to provide excellent service to referrers and internal stakeholders.

Skills

RIS/PACS experience

Medical Administration

Attention to detail

Teamwork

Problem-solving

Tools

MS Office

Job description

You’ll work with a friendly, supportive team, receive training, and have opportunities to contribute to system upgrades, documentation, and staff knowledge sharing in a forward-thinking,

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