PACS Administrator

I-MED Radiology Network; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

I-MED Radiology Network in Melbourne is seeking a hands-on PACS Administrator on a 12-month fixed-term contract to support and optimise enterprise imaging platforms, including PACS and InteleOrchestrator (IO). You will deliver Level 2/3 application support for radiologists and clinic teams across the network.

Join a large, multi-site imaging provider and contribute to upgrades, system improvements and reliable clinical workflows.

Qualifications

• A tertiary qualification and experience administering medical imaging systems in a clinical environment.
• Experience providing Level 2 application support within ITIL-based incident, problem and change processes.
• Strong understanding of DICOM, HL7 and integrated RIS, PACS and reporting systems.
• Hands-on experience with configuration, troubleshooting and vendor engagement.
• Excellent communication and stakeholder management in a multi-site environment.

Responsibilities

• Administer, configure and support PACS and IO, including workflow logic, routing rules and user profiles.
• Investigate incidents, monitor performance and ensure reliable imaging and reporting workflows.
• Support upgrades, releases and configuration changes with testing and validation.
• Collaborate with radiologists, clinic teams, IT and vendors to resolve issues and identify improvements.
• Contribute to projects, maintain documentation and provide user guidance and training.

Skills

PACS administration

ITIL incident management

Radiology workflow knowledge

Troubleshooting

Stakeholder management

Education

A relevant tertiary qualification

Tools

Intelerad PACS

InteleOrchestrator IO

DICOM/HL7 integrations

RIS/PACS reporting systems

Job description

I-MED Radiology Network – Mount Waverley VIC

We're looking for a hands-on PACS Administrator to join us on a 12-month fixed term contract, supporting and optimising our enterprise imaging and reporting platforms, including PACS, and InteleOrchestrator (IO)

In this role, you'll help keep our clinical systems running smoothly, providing Level 2 and 3 application support to radiologists and clinic teams across the network. You'll also contribute to system improvements, upgrades and projects that support safe, efficient and reliable clinical workflows.

At I-MED, we're more than just a medical imaging provider - we're a community of passionate professionals committed to excellence for our patients. With over 200 clinics and a staggering 6 million patient procedures annually, we proudly stand as one of the largest providers of medical imaging in the world. Our success lies in our people with over 350 dedicated doctors and 4,000 staff members who actively share clinical knowledge and expertise.

What You'll Be Doing

• Administer, configure and support PACS and IO, including workflow logic, routing rules, user profiles and reporting settings.
• Investigate and resolve application incidents, monitor system performance and integrations, and ensure reliable imaging and reporting workflows.
• Support application upgrades, releases and configuration changes, including testing, validation and troubleshooting.
• Work closely with radiologists, clinic teams, IT colleagues and external vendors to resolve issues and identify opportunities for improvement.
• Contribute to projects and continuous improvement initiatives, maintain system documentation and provide guidance and training to users.

About You

You're an experienced clinical applications professional with strong technical troubleshooting skills and a good understanding of radiology workflows. You enjoy solving problems, working collaboratively and supporting technology that makes a meaningful difference to patient care.

Ideally, you'll bring:

• A relevant tertiary qualification and experience administering medical imaging systems within a clinical environment.
• Experience providing Level 2 application support and working within ITIL-based incident, problem and change management processes.
• A sound understanding of DICOM, HL7 and integrated RIS, PACS and reporting systems.
• Hands-on experience with application configuration, troubleshooting and vendor engagement.
• Strong communication, stakeholder management and organisational skills, with the ability to manage competing priorities.
• Experience with Intelerad PACS, InteleOrchestrator or large multi-site radiology environments would be highly regarded.

Why Join I-MED?

At I-MED, you'll be part of a collaborative technology team supporting critical clinical applications across Australia's largest diagnostic imaging network.

You'll have the opportunity to:

• Support technology that plays an important role in delivering quality patient care.
• Work alongside radiologists, clinic teams and experienced technology professionals.
• Contribute to meaningful projects, system improvements and the ongoing optimisation of clinical workflows.

We foster an inclusive and supportive culture where our people are encouraged to share ideas, develop their skills and make a meaningful contribution.

If you're looking for an opportunity to combine your technical expertise with meaningful work in healthcare, we'd love to hear from you.