Medical Receptionist

iDx; Western Australia; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Paid Parental Leave

Fitness Passport

Employee Discounts

Recognition Programs

Referral Bonuses

Career Advancement

Work-Life Balance

Community and Social Events

Free parking

Job summary

Apex Radiology's Claremont Clinic is seeking a friendly Medical Receptionist to welcome patients, manage front-desk duties and support referrers and clinical teams in a fast-paced healthcare environment.

You will handle bookings, explain procedures and costs, process billing and Medicare/Veterans claims, and ensure accurate data entry, EFTPOS transactions and timely report dispatch.

Qualifications

• Familiarity with patient booking and entry systems preferred but not required (RIS experience highly regarded).
• Strong knowledge of medical terminology preferred but not required.

Responsibilities

• Welcome patients and manage front-desk responsibilities in a professional and empathetic manner
• ],
• CoT_job_summary_short
• job_summary_short
• contract_type
• location_type
• .remote_scope
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name

Skills

RIS experience

Medical terminology

Professionalism

Time management

Data entry accuracy

Cash handling/EFTPOS

Teamwork

MS Office

Tools

Microsoft Office

Practice software

Job description

ABOUT THE ROLE

We are seeking a Medical Receptionist to join our supportive team at our Claremont Clinic. You will be the welcoming face and voice of Apex Radiology, supporting patients, referrers, and clinical teams while delivering exceptional customer service in a fast-paced healthcare environment.

Key Responsibilities

• Welcome patients and manage front-desk responsibilities in a professional and empathetic manner
• Answer telephone enquiries and respond efficiently and sensitively to patient needs
• Schedule patient appointments and determine examination requirements
• Communicate preparation instructions, procedure costs, and billing information clearly to patients
• Register patients, manage paperwork, and handle billing and EFTPOS transactions
• Ensure timely and accurate dispatch of reports
• Perform Medicare and Veterans Affairs claims batching
• Support other administrative tasks as directed by management

ABOUT YOU

• Familiarity with patient booking and entry systems preferred but not required (RIS experience highly regarded)
• Strong knowledge of medical terminology would be preferable but not required
• High level of professionalism, empathy, and interpersonal communication skills
• Excellent time management, multitasking, and problem-solving abilities
• Accuracy in data entry and confident use of Microsoft Office and practice software
• Cash handling and EFTPOS experience
• Ability to work independently and collaboratively within a team
• Willingness to work across multiple sites if required

FOR YOU

• Competitive Salary: Attractive salary with annual reviews to recognize your contributions.
• Paid Parental Leave: Additional leave to support new parents.
• Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.
• Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
• Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
• Referral Bonuses: Financial incentives for referring great talent to our team.
• Career Advancement: Opportunities for career growth and succession planning within an innovative company.
• Work-Life Balance: Flexible work options for full-time or part-time roles.
• Community and Social Events: Engage in a supportive workplace with free parking and great social events.

ABOUT US

Apex Radiology, established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics across Bunbury, Mandurah, Busselton, Margaret River and Perth. We offer a full range of services including CT, MRI, X-ray, Ultrasound, Interventional Radiology and Nuclear Medicine.

Part of the Integral Diagnostics (IDX Group), one of Australasia's largest radiology networks with 150+ sites, Apex offers a supportive, forward-thinking environment backed by stability, growth, and a strong focus on patient care and innovation.

Questions? Contact Abbe on 0499 975 518

To learn more about us, follow us on LinkedIn or visit us at www.capitalradiology.com.au