Returns Clerk

Harvey Norman; City of Brisbane; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Strong brand

Job summary

Harvey Norman Browns Plains is seeking a passionate, customer service focused Returns Clerk to join their team in delivering Great Service, Always! to customers. You will bring a good understanding of purchasing processes and retail operations.

If you are highly organized, have excellent communication skills, and can work with minimal supervision, this full-time role offers generous staff discounts and career progression within a trusted national brand.

Qualifications

• Excellent communication skills in both verbal and written English
• Be highly organized and possess great time management skills
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Competent computer skills with sound knowledge in Excel and Word
• Enthusiasm and willingness to learn with a "can do" attitude
• Have the ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades

Responsibilities

• Provide exceptional customer service during returns and inquiries
• Assist with purchasing processes and general retail operations
• Liaise with customers to resolve issues efficiently

Skills

Customer service

Teamwork

Attention to detail

Time management

Excel

Word

Verbal communication

Written communication

Self-motivation

Flexibility

Tools

Excel

Word

Job description

Job no: 577225
Work type: Full Time
Location: Browns Plains
Categories: Sales

• Full Time Position
• Guaranteed base earnings
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Browns PlainsTeam is seeking a passionate, customer service focused Returns Clerk to join them in delivering Great Service, Always! to their customers.

As a Clerk, you have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written English
• To be highly organised and possess great time management skills
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Competent computer skills with sound knowledge in Excel and Word
• Enthusiasm and willingness to learn with a \"can do\" attitude
• Have the ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 12 Oct 2026 E. Australia Standard Time