Returns Clerk

Harvey Norman; Brisbane; On-site; AUD 40,000 - 55,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression support

Job summary

Harvey Norman Browns Plains Team is seeking a Returns Clerk to deliver Great Service, Always! to customers. You will apply your understanding of purchasing processes and retail operations, liaising with customers to handle returns and inquiries in a friendly, efficient manner.

Join a trusted national brand with full-time opportunities, career progression, and generous staff discounts as part of a supportive team dedicated to customer satisfaction.

Qualifications

• Excellent communication skills in verbal and written English.
• Able to work in a team and provide exceptional customer service.
• Well organised with strong time-management abilities.
• Motivated with attention to detail and a can-do attitude.

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

Excel

Word

Job description

• Full Time Position
• Guaranteed base earnings
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Browns Plains Team is seeking a passionate, customer service focused Returns Clerk to join them in delivering Great Service, Always! to their customers.

As a Clerk, you have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written English
• To be highly organised and possess great time management skills
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Competent computer skills with sound knowledge in Excel and Word
• Enthusiasm and willingness to learn with a "can do" attitude
• Have the ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded