Returns Administrator & Warehouse Assistant

Dicker Data; Sutherland Shire Council; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

A highly competitive salary package

Hybrid and sustainable working enviro

On-site gym and wellness options

Free parking

Team lunch options

Job summary

Dicker Data is seeking a proactive returns/warehouse administrator in Kurnell, NSW. You will manage customer and supplier returns, stock storage, and related documentation in a fast-paced distribution environment.

Ideal candidates have experience in returns, warehouse or administration roles, with strong attention to detail and excellent customer service. Join a team focused on accuracy, collaboration and reliability.

Qualifications

• Experience in returns, warehouse or administration role.
• Returns processing experience preferred.
• Strong attention to detail and organisational skills.
• Excellent communication and customer service skills.
• Ability to build positive working relationships across teams.
• Intermediate Microsoft Office skills.
• Ability to work both independently and as part of a team.
• Positive, reliable and proactive approach to work.

Responsibilities

• Process customer and supplier returns accurately and efficiently
• Scan, sort and store returned stock in the correct locations
• Pick, pack and prepare vendor return shipments
• Process customer credits and support return-related administration
• Coordinate customer return collections and supplier return activities
• Assist with stocktakes and management of the DOA warehouse area
• Provide internal support to sales and product teams
• Assist with demo stock processing and other warehouse duties as required

Skills

Customer service

Attention to detail

Organisational skills

Excellent communication

Teamwork

Tools

Microsoft Office

Job description

Job Type: Permanent - Full Time

Location: Kurnell

Job Category: Finance

Founded in 1978, Dicker Data is Australia’s leading locally owned and operated distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia and NZ.

An ASX listed (ASX: DDR) company, we are recognised in the industry for our award-winning record of gender equality, diversity and inclusion and we pride ourselves on building sustainable business practices. We understand the importance of hiring the right people to build successful teams, and of supporting our people to reach their full potential in every aspect of work and life.

Our Vision

To inspire, educate and enable Australian technology resellers to achieve their full potential through the delivery of unparalleled service, technology and logistics.

Our Values

At Dicker Data, We Pride Ourselves On Our Family Centric Culture. Our People Band Together For a Common Goal, Willing To Lend a Helping Hand And Often Going Above And Beyond To Support Their Colleagues. The Values That Underpin Our Company Culture Are The Drivers Of Our Ongoing Success

• Agile
• Solution focused
• Respect for all people
• Integrity in the way we operate

Job Description

About You

You’re a proactive and organised team player who enjoys a mix of administration and hands-on warehouse work. You take pride in providing excellent customer service, have strong attention to detail, and can manage competing priorities in a fast-paced environment. Experience within a distribution, logistics or warehouse environment will be highly regarded.

What You Will Do In The Role

• Process customer and supplier returns accurately and efficiently
• Scan, sort and store returned stock in the correct locations
• Pick, pack and prepare vendor return shipments
• Process customer credits and support return-related administration
• Coordinate customer return collections and supplier return activities
• Assist with stocktakes and management of the DOA warehouse area
• Provide internal support to sales and product teams
• Assist with demo stock processing and other warehouse duties as required

Desired Skills And Experience

What you will need to succeed in the role

• Previous experience in a returns, warehouse or administration role
• Returns processing experience preferred, particularly within a retail distribution environment
• Strong attention to detail and organisational skills
• Excellent communication and customer service skills
• Ability to build positive working relationships across teams
• Intermediate Microsoft Office skills
• Ability to work both independently and as part of a team
• A positive, reliable and proactive approach to work

Our Benefits

• A highly competitive salary package depending upon experience
• Hybrid and sustainable working environment
• Staff only on-site gym & weekly corporate fitness classes
• A selection of freshly prepared lunch options provided daily
• Free on-site parking and electric parking stations
• A relaxed, modern office setting with smart casual dress
• Access to discounted banking, superannuation, and health and wellbeing offers via our corporate partners
• Company paid parental leave scheme
• Employee Assistance ProgramOn site school holiday program for children of Dicker Data staff
• United Airlines (and partner airlines) travel discount
• Annual flu vaccinations
• Long Service rewards

Only those with the legal right to work in Australia may apply for this position.

Only short-listed candidates will be contacted.