Return-to-Work & Injury Prevention Specialist

Cogent Thinking; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangements

Health insurance, fitness and travel

Exclusive employment discount program

Health, Wellness & Financial wellbeing

Novated leasing and salary sacrificing

Paid parental leave (criteria applies)

Purchased leave

Close to public transport

Job summary

Cogent Thinking is seeking a full-time injury prevention and return-to-work specialist on an initial 12-month fixed-term contract. The role combines telephonic and mobile services to support injured workers in returning to pre-injury duties.

Primary duties include early intervention to keep workers at work, coordinating with national employers across states, arranging medical appointments, and developing RTW plans.

Qualifications

• Experience in Return to Work Case Management, Workers Compensation front end management or Occupational Rehabilitation.
• Current and valid Working With Children Check (WWCC).
• Strong written and verbal communication skills.
• Strong customer service focus.
• Good time management skills.
• Own and maintain a roadworthy, comprehensively insured motor vehicle and a current driver’s licence.

Responsibilities

• Drive to support injured workers to remain at work through early intervention.
• Support national employers with injury management across multiple states and jurisdictions.
• Follow up post triage with medical appointments, stakeholder liaison, updates, and RTW plan development.
• Administer claim processes including form completion, certificate submission and PIAWE calculations.
• Conduct occasional worksite meetings or case conferences to assess duties and RTW suitability.
• Collaborate with other consultants for worksite meetings or case conferences.

Skills

Communication skills

Time management

Customer service

WWCC

Driver’s licence

RTW knowledge

Job description

Cogent Thinking is seeking a full-time injury prevention and return-to-work specialist on an initial 12-month fixed-term contract. The role combines telephonic and mobile services to support injured workers in returning to pre-injury duties.

Primary duties include early intervention to keep workers at work, coordinating with national employers across states, arranging medical appointments, and developing RTW plans.