Injury and Return to Work Consultant

Cogent Thinking; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangements

Health insurance, fitness and travel

Exclusive employment discount program

Health, Wellness & Financial wellbeing

Novated leasing and salary sacrificing

Paid parental leave (criteria applies)

Purchased leave

Close to public transport

Job summary

Cogent Thinking is seeking a full-time injury prevention and return-to-work specialist on an initial 12-month fixed-term contract. The role combines telephonic and mobile services to support injured workers in returning to pre-injury duties.

Primary duties include early intervention to keep workers at work, coordinating with national employers across states, arranging medical appointments, and developing RTW plans.

Qualifications

• Experience in Return to Work Case Management, Workers Compensation front end management or Occupational Rehabilitation.
• Current and valid Working With Children Check (WWCC).
• Strong written and verbal communication skills.
• Strong customer service focus.
• Good time management skills.
• Own and maintain a roadworthy, comprehensively insured motor vehicle and a current driver’s licence.

Responsibilities

• Drive to support injured workers to remain at work through early intervention.
• Support national employers with injury management across multiple states and jurisdictions.
• Follow up post triage with medical appointments, stakeholder liaison, updates, and RTW plan development.
• Administer claim processes including form completion, certificate submission and PIAWE calculations.
• Conduct occasional worksite meetings or case conferences to assess duties and RTW suitability.
• Collaborate with other consultants for worksite meetings or case conferences.

Skills

Communication skills

Time management

Customer service

WWCC

Driver’s licence

RTW knowledge

Job description

Cogent Thinking’s primary purpose is to lead the way in preventing and managing workplace injuries and illnesses with tailored solutions. We have learnt that workforce health and wellbeing services that are good for people, are also good for business.

We are looking for a full time employee on an initial fixed term 12 month contract.

Job Description

To provide injury prevention and return to work services (and other similar services) to customers to assist injured individuals to return to work with their pre-injury employer, ensuring excellence in and quality of service delivery and customer service. These services are a combination of telephonic and mobile services.

• Drive to support injured workers to remain at work through early intervention support.
• Support national employers with injury management processes across multiple states and jurisdictions.
• Undertaking of relevant follow up post triage, including but not limited to organisation of medical appointments; liaison with all stakeholders; provision of email updates; creation of return to work plans.
• Undertake administration activities relating to claim processes including, but not limited to, claim form completion, submission of certificates and PIAWE calculations.
• Conduct occasional worksite meetings or Case Conferences with the injured individual and their employer in order to assess the physical requirements of the injured individual’s preinjury duties and potential suitable duties to enable development of a RTW plan (as required).
• Work collaboratively with other consultants, who may be required to undertake worksite meetings or case conferences

Qualifications

• Experience in either Return to Work Case Management, Workers Compensation front end management or Occupational Rehabilitation.
• Hold a current and valid Working With Children Check (WWCC)
• Well-developed written and verbal communication skills.
• Strong customer service focus.
• Time management skills.
• Own and maintain a road worthy, comprehensively insured motor vehicle and current driver’s licence.

Additional Information

Be part of the MedHealth group, where our core values are shaped by what matters most to our people and how we deliver meaningful services. Head to www.medhealth.com.au for further details.

The benefits we offer:

• Employee initiatives for health insurance, fitness and travel perks
• Exclusive employment discount program
• Health, Wellness & Financial wellbeing
• Hybrid working arrangements
• Novated leasing and specified salary sacrificing
• Paid parental leave (criteria applies)
• Purchased leave
• Hybrid working arrangements
• Close to public transport

Our culture is ALIVE - whether it be our virtual catch ups, company lunches, town hall meetings or after-work drinks - we're always up to something fun! Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.