Retention Closer - Unlimited Commission & Win-Back

Cloud 9 Window Cleaning; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Office in Surry Hills

Full training on scripts and offers

Weekly leaderboard and recognition

Job summary

Cloud 9 Window Cleaning in Sydney is hiring a Retention Sales Closer to own saves, win-backs and reactivations, converting customers to recurring plans. Warm leads only; no cold calls, with base pay plus uncapped commission.

You'll manage calls to cancel customers, win back lapsed clients, and convert one-time leads into ongoing plans, while logging outcomes in the CRM and meeting weekly targets. Training provided as the company scales.

Qualifications

• Proven phone sales track record with numbers to back it up.
• You love objections and you hate losing.
• A confident, warm and quick-on-the-phone communicator who logs numbers honestly.

Responsibilities

• Call customers who want to cancel - same day - and save them
• Win back past customers and get them back on a plan
• Call every one-time customer and old lead and convert them onto a recurring plan
• Log every call and outcome in our CRM
• Own your weekly numbers: saves, win-backs, conversions and revenue kept

Skills

Phone sales

Objection handling

Close deals

Numbers discipline

Tools

CRM

Job description

Cloud 9 Window Cleaning in Sydney is hiring a Retention Sales Closer to own saves, win-backs and reactivations, converting customers to recurring plans. Warm leads only; no cold calls, with base pay plus uncapped commission.

You'll manage calls to cancel customers, win back lapsed clients, and convert one-time leads into ongoing plans, while logging outcomes in the CRM and meeting weekly targets. Training provided as the company scales.