Flexible Retail Tech Concierge: Customer Service & Sales

Telstra; Townsville City; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

30% off Telstra services

Discounts with 240+ brands and partner

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

LinkedIn Learning access

Job summary

Telstra is hiring a Retail Consultant to help customers choose products, activate services and troubleshoot basic issues. You’ll deliver exceptional service and contribute to store performance in a fast-paced Aussie brand environment.

Join Telstra Retail to become a trusted tech expert, meet sales targets and enjoy flexible terms, 16 weeks parental leave, discounts and learning opportunities through LinkedIn Learning.

Qualifications

• Great Communication Skills
• Solution-Oriented Approach
• Sales-driven mindset
• Passion for learning and growth
• Resilience and positive attitude
• Customer-facing experience preferred but not required

Responsibilities

• Deliver Exceptional Customer Experiences by helping customers find the right products and services.
• Be the Go-To Tech Expert and stay up-to-date with gadgets and services to guide customers.
• Achieve and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming environment and support store goals.

Skills

Communication

Sales drive

Problem solving

Customer service

Team collaboration

Job description

Telstra is hiring a Retail Consultant to help customers choose products, activate services and troubleshoot basic issues. You’ll deliver exceptional service and contribute to store performance in a fast-paced Aussie brand environment.

Join Telstra Retail to become a trusted tech expert, meet sales targets and enjoy flexible terms, 16 weeks parental leave, discounts and learning opportunities through LinkedIn Learning.