Tech-Savvy Retail Consultant: Service & Solutions

Telstra

Perth

On-site

AUD 61,000 - 82,000

Full time

7 hours ago

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Benefits offered by this job

30% Telstra service discounts

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

12% superannuation

Job summary

Telstra Retail is seeking a Retail Customer Service & Sales Consultant to help customers find the right tech solutions while delivering exceptional service in-store. You’ll be the go-to tech expert, guiding choices and building trust with our diverse Australian customers.

Join a brand that values inclusion and growth, with flexible hours, competitive benefits, and opportunities to develop your skills through Telstra's training programs and extensive leave options.

Qualifications

Excellent communication and customer focus.
Solution-oriented mindset with problem-solving skills.
Strong sales drive with ability to meet targets and KPIs.
Passion for learning and keeping up-to-date with tech products.
Resilience, positivity and a can-do attitude in a fast-paced environment.
Customer-facing experience is a plus; enthusiasm welcomed.

Responsibilities

Deliver exceptional customer experiences by helping customers select products and services.
Act as the go-to tech expert, offering informed guidance on Telstra offerings.
Use consultative selling techniques to meet and exceed sales targets and KPIs.
Collaborate with the store team to create a welcoming environment and achieve store goals.

Job description

Join a brand that values inclusion and growth, with flexible hours, competitive benefits, and opportunities to develop your skills through Telstra's training programs and extensive leave options.

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