Retail Tech Consultant with Flexible Hours & Customer Wins

Telstra; Western Australia; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

30% Telstra discounts

16 weeks parental leave

12% superannuation

Career growth opportunities

Flexible hours

Job summary

Telstra Retail is looking for a customer-focused Retail Customer Service & Sales Consultant to help customers find the right tech solutions and enhance their lives. You’ll be the go-to tech expert in-store, delivering exceptional experiences and building trust with customers across a wide range of devices and services.

You’ll use consultative selling to meet and exceed sales targets while keeping customers connected.

Qualifications

• Excellent communication skills with customers in a fast-paced retail environment.
• Ability to tailor product solutions and meet KPIs and sales targets.
• Wosters? wait – focus on customer experience and problem solving in-store.

Responsibilities

• Help customers find the right products and services to suit their needs.
• Stay up-to-date with gadgets and Telstra services to provide informed guidance.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with team to maintain a welcoming store environment.

Skills

Communication

Sales drive

Customer service

Problem solving

Learning mindset

Team collaboration

Job description

Telstra Retail is looking for a customer-focused Retail Customer Service & Sales Consultant to help customers find the right tech solutions and enhance their lives. You’ll be the go-to tech expert in-store, delivering exceptional experiences and building trust with customers across a wide range of devices and services.

You’ll use consultative selling to meet and exceed sales targets while keeping customers connected.