Retail Tech Consultant: Elevate Customer Service & Sales

Telstra; Warrnambool; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Telstra discounts

Parental leave 16w

Telstra Extra Day Off

Gender affirmation leave

Cultural leave

Blood donor leave

Additional leave 4w

LinkedIn Learning access

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant to deliver exceptional in-store experiences and help customers find the right tech solutions that enhance their everyday lives.

As part of our iconic Aussie brand, you’ll join a team across Ararat, Hamilton, Horsham, Warrnambool and Warrnambool Gateway, bringing energy, product knowledge and a collaborative spirit to meet store goals and KPIs.

Qualifications

• Excellent communication and interpersonal skills.
• Proven ability to sell and meet targets.
• Customer-focused with a friendly demeanor.
• Comfort with learning new products and tech.
• Able to work across multiple locations.

Responsibilities

• Deliver exceptional customer experiences.
• Be the go-to tech expert.
• Achieve and excel in sales targets and KPIs.
• Collaborate with the team to reach store goals.

Skills

Communication skills

Solution oriented

Sales drive

Learning mindset

Resilience

Customer facing experience

Job description

Telstra Retail is seeking a Customer Service & Sales Consultant to deliver exceptional in-store experiences and help customers find the right tech solutions that enhance their everyday lives.

As part of our iconic Aussie brand, you’ll join a team across Ararat, Hamilton, Horsham, Warrnambool and Warrnambool Gateway, bringing energy, product knowledge and a collaborative spirit to meet store goals and KPIs.