Retail Tech Consultant: Elevate Customer Experience & Sales

Telstra Corporation; Adelaide; On-site; AUD 45,000 - 50,000; Part time

Benefits offered by this job

30% off Telstra services

16 weeks paid parental leave

Telstra Extra Day Off

LinkedIn Learning trainings

Job summary

Telstra is recruiting for a Telstra Retail: Part Time Customer Service & Sales Consultant at West Lake to help customers select products, activate services and troubleshoot basic issues. You’ll create positive experiences and maintain retail standards while collaborating with your team to achieve store goals.

You’ll stay current with the latest gadgets, apply consultative selling to meet KPIs, and have opportunities for growth within a supportive, iconic Australian brand.

Qualifications

• Customer-facing experience is a plus but not required.
• Strong communication and solution-oriented mindset.
• Ability to meet and exceed sales targets and KPIs.
• Willingness to learn about Telstra products and services.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Job description

Telstra is recruiting for a Telstra Retail: Part Time Customer Service & Sales Consultant at West Lake to help customers select products, activate services and troubleshoot basic issues. You’ll create positive experiences and maintain retail standards while collaborating with your team to achieve store goals.

You’ll stay current with the latest gadgets, apply consultative selling to meet KPIs, and have opportunities for growth within a supportive, iconic Australian brand.