In-Store Tech Advisor & Sales Consultant

Telstra; Ararat; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Telstra discounts

Parental leave (16 weeks)

Telstra Extra Day Off

Future Ready program

LinkedIn Learning access

Monthly rewards

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant to deliver an exceptional in-store experience. You’ll help customers choose products and services to transform their telecommunications experience, acting as a trusted tech expert and team player across multiple Ararat, Hamilton, Horsham and Warrnambool locations.

You’ll be part of a friendly, inclusive team with strong focus on customer outcomes, career growth, and flexible work arrangements where available.

Qualifications

• Exceptional customer service and communication skills.
• Ability to identify customer needs and tailor solutions.
• Comfort with selling techniques and achieving KPIs.

Responsibilities

• Deliver outstanding customer experiences in-store.
• Identify products and services to meet customer needs.
• Stay up-to-date with Telstra offerings and advise customers.
• Collaborate with teammates to achieve store goals.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Telstra Retail is seeking a Customer Service & Sales Consultant to deliver an exceptional in-store experience. You’ll help customers choose products and services to transform their telecommunications experience, acting as a trusted tech expert and team player across multiple Ararat, Hamilton, Horsham and Warrnambool locations.

You’ll be part of a friendly, inclusive team with strong focus on customer outcomes, career growth, and flexible work arrangements where available.