Retail Tech Advisor: Customer Service & Sales

Telstra Singapore; Mildura; On-site; AUD 40,000 - 55,000; Part time

Benefits offered by this job

Staff discounts

Parental leave

Learning programs

Flexible hours

Recognition programs

Job summary

Telstra Retail is seeking a Part Time Customer Service & Sales Consultant in Mildura to help customers choose products, activate services and troubleshoot. You will contribute to store performance with a customer-first approach and a friendly in-store presence.

You’ll work with the team to meet KPIs, stay informed about the latest Telstra products, and deliver consistent, high-quality service while building lasting customer relationships.

Qualifications

• Excellent communication and customer-facing skills.
• Ability to think on your feet and tailor solutions.
• Sales-driven mindset with KPI focus.
• Willingness to learn and adapt in a dynamic environment.
• Positive, can-do attitude in busy times.
• Previous customer-facing experience is welcome but not required.

Responsibilities

• Deliver exceptional customer experiences by helping customers find products and services.
• Be the go-to tech expert, staying up-to-date with Telstra offerings.
• Meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming environment that supports store goals.

Skills

Communication

Solution oriented

Sales skills

Learning mindset

Resilience

Customer service

Job description

Telstra Retail is seeking a Part Time Customer Service & Sales Consultant in Mildura to help customers choose products, activate services and troubleshoot. You will contribute to store performance with a customer-first approach and a friendly in-store presence.

You’ll work with the team to meet KPIs, stay informed about the latest Telstra products, and deliver consistent, high-quality service while building lasting customer relationships.