Retail Tech Advisor – Customer Service & Sales

Telstra Corporation; Australia; Hybrid; AUD 39,000 - 54,000; Part time

Benefits offered by this job

12% Superannuation

Discounts on Telstra services

Parental leave (16 weeks)

Job summary

Telstra is hiring a Part Time Retail Customer Service & Sales Consultant in Atherton. You will assist customers with product selections, service activations, and basic troubleshooting while delivering friendly, knowledgeable service.

Join Telstra to help customers find tech solutions that improve their everyday lives. The role offers flexibility and opportunities to grow within a leading Australian brand, with a strong commitment to customer satisfaction and store performance.

Qualifications

• Excellent communication skills to connect with customers and provide tailored solutions.
• Ability to stay motivated and learn about new products to better assist customers.
• Proven drive to meet or exceed sales targets and KPIs.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Be the go-to tech expert, staying up-to-date with Telstra offerings and devices.
• Achieve and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming, supportive store environment.

Skills

Communication

Solution-focused

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra is hiring a Part Time Retail Customer Service & Sales Consultant in Atherton. You will assist customers with product selections, service activations, and basic troubleshooting while delivering friendly, knowledgeable service.

Join Telstra to help customers find tech solutions that improve their everyday lives. The role offers flexibility and opportunities to grow within a leading Australian brand, with a strong commitment to customer satisfaction and store performance.