Retail Tech Advisor: Customer Service & Sales Pro

Telstra Corporation; Adelaide; On-site; AUD 45,000 - 48,000; Part time

Benefits offered by this job

Telstra discounts

Parental leave options

12% Superannuation

Flexible hours

Job summary

Telstra Retail in Midland is seeking a part-time Retail Consultant to assist customers with product selection, service activation, and basic troubleshooting. You’ll help create positive experiences aligned with Telstra standards and contribute to store performance.

In this role you’ll stay current on gadgets, apply consultative selling to meet KPIs, and collaborate with your team to support store goals. Flexible hours and training are provided to develop your skills.

Qualifications

• Excellent communication and customer service skills.
• Ability to learn about products and services quickly.
• Sales-focused mindset with KPI awareness.
• Positive attitude and resilience in a fast-paced environment.
• No prior retail experience required; enthusiastic learners encouraged.

Responsibilities

• Assist customers with product selection and service activation.
• Troubleshoot basic issues and provide clear guidance.
• Contribute to store goals by meeting sales KPIs.
• Create a welcoming, team-oriented store environment.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience and positivity

Customer-facing experience

Job description

Telstra Retail in Midland is seeking a part-time Retail Consultant to assist customers with product selection, service activation, and basic troubleshooting. You’ll help create positive experiences aligned with Telstra standards and contribute to store performance.

In this role you’ll stay current on gadgets, apply consultative selling to meet KPIs, and collaborate with your team to support store goals. Flexible hours and training are provided to develop your skills.